Office Manager II

H&R Block, Inc. Springfield , IL 62701

Posted 3 months ago

Job Description:

Office Manager I

Imagine if

  • You could lead people within an organization that still values giving back and offers flexible schedules

  • You could make an impact in a measurable way, and that impact would be recognized and appreciated

  • You could invest your time working for six months of the year, leaving you free for the remainder of the year to pursue other interests

If you're excited by this, then we are interested in learning more about you!

The opportunity

H&R Block, the world's leader in tax preparation services,1 is looking for driven leaders to manage our retail offices, and the fabulous teams of people that work within them, to accelerate our seasonal tax business. Our positions will be filled as an Office Manager I, II, or III depending upon experience, and we also offer career progression to multi-unit office management positions and year-round roles to those with an interest and drive to grow!

Leverage your leadership skills to:

  • Coach and lead the team to deliver outstanding client service and exceed targeted goals

  • Manage office staffing, operations, and logistics for a tax office

  • Grow the business through developing local partnerships, managing office community involvement, and modeling and coaching sales and new client growth tactics

  • Assist in the development and execution of office-level growth plans

  • Assist in recruiting and interviewing tax office associates

  • Become a knowledgeable resource on tax topics and products and, as needed, prepare accurate and complete tax returns for clients

Minimum Qualifications

What you'll bring to the team

  • High School diploma or equivalent

  • Leadership and supervisory skills to guide and develop associates

  • A desire to problem solve and passion for customer service

  • Demonstrated aptitude for business plan execution and desire to grow the business

  • Strong communication, multi-tasking, and organizational skills

  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course

  • Annual completion of 18-hour continuing education and ability to meet all other IRS and applicable state requirements

  • 2+ years in a Tax Professional role is preferred

  • Bilingual Spanish speaking skills a big plus, but not required

Apply today using any device at www.hrblock.com/careers > Tax Office JobsH&R Block is an equal opportunity employer.
1 Based on annual revenues for sales of tax preparation products and services.
2 Enrollment in, or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment


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Office Manager II

H&R Block, Inc.