Office Manager

Overview

The Office Manager will supervise and coordinate office employees engaged in the operations and service activities necessary to achieve maximum Service Center performance and profit objectives in accordance with Company policies and procedures.

Responsibilities

• Hire, discipline, and oversee the training of employees

• Manage clerical personnel

• Manages the schedules, workload, payroll and performance of direct reports

• Manage and approve or deny time off requests

• Audit assigned daily, weekly, & monthly reports

• Assist with hiring process in HR Logix Applicant Tracking System (iCIMS)

• Assist with Customer Service and phone calls

• Coordinate uniform ordering and returns

• Coordinate Safety Award orderings and returns

• Manage, direct, and develop IQ work-group

• Set up for events in the office and Service Center

Qualifications

• Associates Degree in business administration, communications, or a related field, or 2-5 years of work experience in an administrative/office management role

• Experience in a Customer Service-related environment

• Must have exceptional attention to detail

• Strong organizational and time management skills, and ability to prioritize

• Must be a self-starter and driven

• Excellent communication and interpersonal skills

• Strong problem-solving skills and analytical abilities

• Must be proficient with Microsoft Office and Google products

Benefits

• Stable and growing organization

• Competitive weekly pay

• Quick advancement

• Customized training program

• Professional, positive and people-centered work environment

• Modern facilities

• Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.

• Paid holidays (8); paid vacation and personal days

CSR, Customer Service, family, culture, LTL, transportation, customer oriented