Office Manager

Job Description Job Description Job Title: Office Manager Location:

Clarity Construction [San Jose Ca] Job Type: Full-Time We are seeking a highly organized and detail-oriented Office Manager to oversee daily office operations, manage customer relations, and ensure the smooth functioning of administrative processes. The ideal candidate will have experience with CRM systems, QuickBooks, and customer service, as well as strong skills in lead organization and workflow management Key Responsibilities Office Administration & Organization Oversee and manage all administrative tasks to ensure a well-organized and efficient office environment.

Maintain office supplies, equipment, and vendor relationships. Develop and implement office policies and procedures. CRM & Lead Management Manage and maintain the compans CRM system, ensuring all customer and lead data is accurately entered and updated.

Track and organize incoming leads, assign follow-ups, and monitor conversion rates. Streamline lead generation and follow-up processes to maximize efficiency. Customer Service & Communication Serve as the first point of contact for customers, handling inquiries via phone, email, and in-person visits.

Ensure a high level of customer satisfaction by addressing concerns, scheduling appointments, and providing updates. Maintain professional and clear communication with clients, vendors, and internal teams. Financial & QuickBooks Management Utilize QuickBooks to handle invoicing, expense tracking, and financial reporting.

Reconcile accounts, manage payments, and coordinate with accounting professionals as needed. Assist in budgeting, forecasting, and financial documentation Project & Workflow Coordination Support project managers and teams by coordinating schedules, deadlines, and documentation. Ensure seamless communication between departments for project updates and workflow improvements.

Maintain accurate records of project progress, client communications, and office activities Qualifications & Skills Proven experience as an Office Manager, Administrative Manager, or similar role. Proficiency in CRM systems (e.g., HubSpot, Salesforce, or similar). Experience with QuickBooks (or similar accounting software). Strong customer service and communication skills. Ability to prioritize and manage multiple tasks in a fast-paced environment.

Excellent organizational skills and attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general tech-savviness. Experience in construction, real estate, or a service-based industry is a plus.

Company Description Work on exciting, high-end remodeling projects. Creative freedom to develop engaging content that showcases craftsmanship. Opportunity to grow with a dynamic and reputable company.

Competitive compensation based on experience. Company Description Work on exciting, high-end remodeling projects.

Creative freedom to develop engaging content that showcases craftsmanship.

Opportunity to grow with a dynamic and reputable company.

Competitive compensation based on experience.