Office Manager

Berks Homes has been successfully building homes for close to 50 years. Our story began with a 19-year-old kid buying a nail gun and an air compressor in a diner parking lot. We've come a long way since then, but these humble beginnings serve as a reminder that we all have to start somewhere. And that start created the foundation of who we are today. We believe in a few simple truths... life is meant to be enjoyed through hard work, surrounding yourself with great people, and intentional times of rest. Our mission is to create lasting relationships by earning the trust of those we serve. We do this by hiring individuals who are never satisfied with the status quo and are proactive in their service to others.

Are you a highly organized, self-motivated professional that efficiently manages and supports timelines, policies and procedures while helping others do the same? Then join us at Berks Homes in our dynamic real estate and sales team in Southeast, PA!

Under the direction of the General Manager, the Office Manager is responsible for independently managing the office team, overseeing the starts and settlements schedules, leading the preconstruction process, and performing a wide range of high-level administrative support throughout the department.

ESSENTIAL FUNCTIONS:

• Leads and manages the office team, including regional administrative support staff

• Manages the slot start and settlements schedules to maintain even-flow production numbers consistent with the General Manager's directed budget plan

• Coordinates lot takedown compliance, lot purchase & settlement procedures

• Adheres to the New Community startup process

• Interfaces with sales team to provide administrative support (e.g. contract reviews)

• Interfaces with production team to provide administrative support

• Interfaces with land team to provide administrative support (e.g. Homeowners Association assistance)

• Interfaces with purchasing team to provide administrative support

• Manages the Preconstruction process, to include drafting, permitting, PA One Call, and all other related tasks and homebuyer touchpoints

• Acts as the regional HR liaison, assisting the home office HR team with new hire onboarding and other HR-related tasks as required

• Manages office logistics (equipment, supplies, décor, apparel)

• Manages model home logistics (security systems, etc.)

• Executes other duties and special assignments as directed by the General Manager

• Other duties as assigned

• High School Diploma/GED required; bachelor's or equivalent degree preferred

• Minimum of five years office experience in a professional office setting required; at least three years of management experience preferred

• Ability to take initiative and responsibility required

• Must be diplomatic, customer-service minded, detailed, thorough, and have a professional demeanor required

• Very strong interpersonal skills and the ability to build relationships with stakeholders required

• Impeccable communication (written and verbal) skills and phone etiquette required

• Proven organizational skills required

• Team player with the ability to work well under pressure required

• Must be able to handle multiple tasks to meet simultaneous deadlines required

• Highly PC proficient, including Microsoft Office, Word, Excel, PowerPoint, and OneNote required

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.