Office Generalist (County Attorney's Office)

Under immediate supervision, performs complex typing and data entry; answers and screens telephone calls, directs and transfers callers or visitors to appropriate employee/office; completes other routine clerical tasks.

• Compiles, revises, and prints correspondence, reports, data records, and other documents from rough draft and/or recorded dictation, utilizing a personal computer.

• Greets callers to County offices and/or buildings, assists the general public over the telephone and in-person as required; directs callers and visitors to proper destination; responds to requests for information.

• Files, sorts, and distributes departmental mail.

• Answers and screens telephone calls; may operate a two-way radio.

• May handle and account for monies; may assist in preparing payroll and other records.

• Performs related duties as assigned.

• Knowledge of office practices and procedures.

• Knowledge of and ability to maintain departmental policies, practices and standards.

• Ability to type 35 words per minute and/or possess data entry skills of 5,000 keystrokes per hour with a 5% or less error rate.

• Ability to operate a personal computer and other general office equipment.

• Ability to communicate effectively both verbally and in writing.

• Ability to compose routine letters and memoranda.

• Basic proofreading skills.

• Ability to file alphabetically/numerically and maintain office records.

• Ability to perform basic mathematical calculations.

• Ability to establish and maintain satisfactory working relationships with other County employees and the general public using courtesy, patience, and tact.

• Ability to make minor decisions in accordance with laws, rules, regulations, and departmental policies and procedures.

• Ability to frequently lift up to 50 pounds dependent upon the assigned department.

• Ability to transcribe mechanical dictation may be required.

• May require bi-lingual communication skills.

• Graduation from high school or equivalent education, and

• One year of clerical or typing experience, or

• Any equivalent combination of training and experience that will have provided the required knowledge, skills, and abilities.

• Graduation from high school or equivalent education, and

• One year of clerical or typing experience, or

• Any equivalent combination of training and experience that will have provided the required knowledge, skills, and abilities.

Special Requirements:

• A criminal background check is required.
• A drug screen is required prior to final offer of employment.
• A data entry and keyboarding test is required.

Polk County is committed to providing a diverse work environment that is representative, at all levels, of the citizens we serve. Equal opportunities are available to all applicants and current employees regardless of race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, genetic information, military or veteran status, citizenship status, mental or physical disability, or any other applicable characteristics protected by law.

Polk County believes that diversity, equity, and inclusion is critical to our success in serving and empowering our community and to our continued commitment to be one of the nation's most innovative public institutions.