Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Office Equipment Technican

Expired Job

Ricoh Americas Corporation Las Vegas , NV 89134

Posted 3 months ago

POSITION PROFILE

This position is designed as an entry level technician position to service and repair a variety of company products. The Associate Technology Service Technician is capable of handling set-up tagging, installation, preventative maintenance and routine service on small printer, low end segment, and facsimile devices at customer locations usually within a specific geographic area.

JOB DUTIES AND RESPONSIBILITIES

  • Achieves expected productivity levels associated with assigned workload and level of experience.

  • Manages territory, inventory and customer relationships.

  • Demonstrates good technical and customer relation skills.

  • Actively drives revenue generating opportunities through supply leads, contract sales, network support contract leads, equipment and print assessment leads.

  • Demonstrates technical expertise

  • Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on assigned equipment.

  • Performs Basic Connected installations, sets up IP addresses, downloads printer drivers and provides customer training on printing standalone and network devices,

  • Performs troubleshooting and repairs or replaces equipment components as necessary.

  • Demonstrates required digital competencies associated with assigned products and level assignment.

  • Completes technical training on new equipment as assigned.

  • Manages territory

  • Effectively executes all required territory management and call handling procedures.

  • Works closely with sales partners to maximize equipment leads and upgrade opportunities.

  • Maintains and manages own parts inventory with a high degree of accuracy.

  • Adheres to territory back-up plans.

  • Completes all required administrative tasks in an accurate and timely manner.

  • Complies with all company policies.

  • Customer Service

  • Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.

  • Exhibits professional appearance and demeanor at all times.

  • Maintains productive, professional relationship with all company personnel.

  • Maintains a positive demeanor and is a contributing team member.

  • Responsible for maintaining a "car stock" inventory.

  • Performs other duties as assigned.

QUALIFICATIONS (Education, Experience, and Certifications)

  • Requires high school diploma. Completed classes and experience involving computers, electronics, mechanics, etc. is desired.

  • Requires a valid state driver's license and minimum level of auto insurance coverage per company policy for position entails extensive use of personal car while on company business.

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Light Equipment Operator (Insertion & Mailing Equipment Operator) (41576)

RR Donnelley & Sons

Posted 3 days ago

VIEW JOBS 11/11/2018 12:00:00 AM 2019-02-09T00:00 Operate offline inserting and mailing equipment and auxiliary finishing equipment. Set up and adjusts machine and equipment for production runs. Clean, lubricate and maintain machine to ensure its optimum operation. May troubleshoot issues and submit requests for maintenance as needed. May coordinate the assignment of crew members and may provide training for new team members. Requires knowledge of standard set ups, adjustments and operating characteristics of the equipment and skill to perform standard adjustments and operate the equipment. Ability to set up, operate, and perform basic adjustments to the equipment according to the individual job requirements, operating characteristics, and capabilities of the equipment. Typically, the adjustments performed at this level are routine and the need for such adjustments are readily apparent. Two years experience and a basic understanding of USPS regulations and zip sortation policy is preferred. RRD is an EEO/AA including Vets and Disabled Employer RR Donnelley & Sons Las Vegas NV

Office Equipment Technican

Expired Job

Ricoh Americas Corporation