Responsible for performing clerical, accounting, secretarial and/or administrative duties including answering phones, scheduling repairs, typing correspondence, preparing reports, data entry, billing and filing.
Processes and maintains personnel related information including time clock, payroll flag sheets, employee of the month certificates, team/top shop rosters, etc.;
Performs financial duties including processing of payments, preparing daily deposit log, petty cash reconciliation, collecting receivables, submitting receivable adjustments, preparing certified letters for NSF's and/or abandoned vehicles.
Greets and assists customers by phone or in person, schedules vehicles for estimates, checks in vehicles, delivers and picks up vehicles and/or customers and sends 'thank you' cards and/or follow up calls to customer upon completion and delivery of vehicle.
Prepares various reports and updates including morning reports, rental updates, call center updates, write-offs/collections, Advisor pay reports, production list etc;
Maintains and organizes vendor invoices, over head invoices, bulletin boards, break rooms, files, office supplies, and front office;