Office Coordinator

At Wolf Consulting, we are proud to be the go-to experts in computer support and cloud services for small and mid-size businesses in the region. With over 35 years of experience, we have built a strong reputation as a trusted IT partner for businesses and non-profits in Pittsburgh. Our mission is to alleviate the technology and cybersecurity concerns of our clients, allowing them to focus on their core priorities. Recognized as a top Managed Services Provider (MSP), we have also earned the prestigious title of one of the Best Places to Work in Western Pennsylvania for eight years in a row.

We are currently looking for a friendly and detail-oriented office coordinator who is highly organized. In this role, you will be crucial in ensuring the efficient operation of our office in Monroeville. This is a great opportunity for you to provide vital support to our employees and clients on a variety of tasks and initiatives. As an office coordinator your responsibilities will include answering phones, managing schedules, coordinating meetings and events, working with vendors, handling correspondence, and maintaining records. This position requires the person to be in the office everyday in order to keep the office running smoothly.

Responsibilities include:

• Greet and assist visitors when they arrive at the office.
• Answer inbound telephone calls, route calls, take messages, create service tickets in ConnectWise Manage software for support calls, and communicate high priority support calls to appropriate staff members.
• Pick up mail and distribute it within the office and send outbound mail and packages as needed.
• Prepare and mail various bulk mailings to clients and prospects.
• Monitor office supply inventory and place orders.
• Maintain and order kitchen supplies, and keep kitchen clean, neat, and orderly.
• Assist in vendor relationship management.
• Communicate office cleaning needs with building cleaning service.
• Communicate staff schedules and off-hour assignments to answering service.
• Coordinate office events including coordinating food orders and food deliveries.
• Prepare communication such as emails, documents, reports, and other correspondence.
• Coordinate and schedule travel, meetings, and appointments for managers.
• Print and mail invoices to customers as needed.
• Print and mail manual checks to vendors.
• Assist with collection and review of employee expense accounts.
• Maintains orderly filing system as assigned.
• Provides back-up for Service Coordinator

Requirements

Preferred candidates for this role will have:

• High school diploma or equivalent required. Additional education is preferred.
• 3+ years of experience as an office coordinator or a similar role is preferred.
• Proficient in Microsoft Office software (Word, Excel, Outlook, and Teams) required.
• Basic understanding of operating standard business equipment.
• Experience with ticketing software preferred.
• Demonstrates interpersonal and customer service skills.
• Excellent verbal and written communication skills.
• Excellent organizational and problem-solving skills.
• Ability to work independently and as a strong team member.
• Ability to handle pressures, meet deadlines, multitask, and prioritize.
• Maintains confidentiality of all Confidential Information.

Benefits

Join Wolf Consulting’s team and enjoy:

• Being a team member of the strongest and fastest-growing IT networking company in the region.
• Working in a fun, energetic, and team-oriented work environment.
• Our commitment to helping you grow professionally with training and career advancement opportunities.
• Competitive salary and benefits package including 100% employer paid medical, vision and dental insurance at the employee level, generous PTO and holiday offerings, 401(k) Plan with company match, profit sharing program and monthly cell phone stipend.
• Social events and volunteering opportunities inside and outside the office.

FOR MORE INFORMATION OR TO APPLY:

• For more information about Wolf Consulting, please visit www.wolfconsulting.com.
• For more information about employment opportunities at Wolf Consulting, please visit www.wolfconsulting.com/careers.
• For confidential consideration for this position, please click the Apply For This Job button. Your application will automatically be entered into our Applicant Tracking System.