Office Coordinator - Inpatient Pharmacy

Employment Type:

Full time

Shift:

Day Shift

Description:

Department: Inpatient Pharmacy Administration

Location: Trinity Health Oakland, Pontiac, MI

Position Purpose

Serves as point of contact and responsible for the overall organization, daily operational functions, and administrative support for a service line program(s) and /or area(s). Performs all administrative activities to support smooth and

efficient operations and seeks to improve functions/processes supported.

Status available: Full-time

What the Office Coordinator will need:

• Associates Degree in related field or equivalent years working experience

• Bachelor's degree preferred.

• Two years related office working experience in a clerical support/administrative coordinator role in order to gain an understanding of coordinating office operations and administrative details.

• Experience in Healthcare environment preferred.

• PC experience and demonstrated proficiency in MS Word, Powerpoint, Excel, Windows or related computer software. Good keyboarding skills with a high level of accuracy and attention to detail.

• Analytical skills necessary in order to handle administrative details such as preparing special nonrecurring reports by combining data from several sources and scheduling and handling administrative/secretarial needs of multiple leaders and physicians.

• Interpersonal skills necessary to effectively communicate with a diverse group of external and internal customers, often dealing with sensitive/highly confidential information.

• Ability to handle multiple tasks, maintain composure, and successfully serve all customers in a positive, enthusiastic manner.

• Ability to organize and prioritize workload. Ability to handle multiple tasks, meet established deadlines and, with composure, work in a face paced work environment.

• Ability to receive, process and distribute information and detailed messages to completion.

• Ability to take the initiative to trouble shoot and problem solve quickly, efficiently and appropriately to completion.

• Flexible team player, willingness to go beyond for the benefit of smooth operation of the department.

What the Office Coordinator will do:

• Performs administrative activities, which includes completion and processing of forms, preparing reports and conducting audits as required. Performs special projects and other related duties as required.

• Coordinates clerical and administrative activities providing support to management team, physicians and staff members. Tracks and reviews work to ensure proper format, adherence to procedure etc. Develops & maintains the department calendar ensuring the scheduling coordination of all reports and meetings.

• Performs a wide variety of typing duties such as composing correspondence and preparing forms, tables, charts, records, statistical reports, newsletters, etc. Assists in preparing letters from the director, committee communications, board reports, rosters, etc. Xeroxing and faxing as needed.

• Represents a positive image to visitors and telephone callers. Demonstrates service excellence when responding to staff, visitors, physicians, vendors, community leaders, etc. Responds to inquiries concerning programs and activities and refers complex and/or sensitive inquiries to appropriate personnel.

• Organizes and arranges meetings, conferences, schedules, interviews and appointments often dealing with physicians, managers, and other department leaders. Completes travel arrangements and maintains business calendars. May be required to relay confidential or sensitive information as directed.

• Reviews and reads incoming correspondence, e-mails, reports, memoranda, etc., screens items which can be routinely handled, prepares appropriate responses and forwards remaining materials to appropriate personnel along with necessary background information. Answers and screens all telephone inquiries. Takes clear, concise, legible messages and delivers them promptly. Greets all customers in a courteous, cheerful, and respectful manner.

• Maintains HR files of all employees files hospital publications including annual reports, developments, special event and public relation's materials for regulatory agencies.

• Attends meetings, takes, prepares and distributes minutes as appropriate. Provides support to all committees as needed. Organizing related administrative and clerical activities.

• Maintains supplies for the department needs, orders and maintains resources needed in support of special events special mailings, major appeals, recognition programs, etc.

• Work to maintain cooperative work relationships with staff and deals with conflicts in a timely and constructive manner.

• Assists leaders in maintaining and updating all department policies and procedures.

• Provides clerical support in preparation for conferences, speakers and lectures.

• Maintains a working knowledge of applicable Federal, State, and Local laws and regulations, the Trinity Health Organizational Integrity Program, including the Standards of Conduct, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.

• Supports and conducts one's self in a manner consistent with customer service expectations.

Total Rewards and Benefits:

• Competitive compensation, DAILYPAY

• Benefits effective Day One! No waiting periods.

• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability

• Retirement savings plan with employer match and contributions

• Colleague Referral Program to earn cash and prizes

• Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country

• Tuition Reimbursement

Click Here to learn more about the benefits, culture, and career development opportunities available to you at Trinity Health Michigan.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.