Office Coordinator, Student Accessibility Services - Franklin & Marshall College

Job Description:

Franklin & Marshall College is recruiting for a full-time Office Coordinator.

Job Details:

• Location: F&M Campus

• Lancaster, PA

• Classification: Full-time / Nonexempt

• Schedule: 40 hours, Monday

• Friday.

• Reports to: Director of Student Accessibility Services

• Department: Student Accessibility Services

Job Description:

This position provides effective administrative support of the Office of Student Accessibility Services. Responsibilities include coordination of day-to-day operations, mainly interacting with students, their parents, faculty and professional staff colleagues. The SAS Office Coordinator is primarily responsible for working with ITS to ensure that the Accommodate database is up to date and student accommodation memos are sent in a timely fashion. Proctoring student testing and processing student leaves of absence, along with coordinating return from leave meetings round out the responsibilities of this position.

Essential Functions:

• Coordinate the day to day operation of the SAS office to ensure that tasks are completed accurately and on time. This work includes greeting students and visitors, as well as responding to email and phone inquiries from students, parents, faculty, administration and prospective students.

• Assist the Director and Assistant Director of Student Accessibility Services. This work includes maintaining and updating databases for Student Accessibility Service students, creating accommodation letters, sending reminders about important semester deadlines and responding to inquiries about services offered. Must schedule student meetings and appointments. Responsible for reading and responding to emails through the sas@fandm.email address.

• Coordinate with students and faculty to arrange for exam accommodations and proctoring. Provide proctoring for students using the SAS testing room for tests during the academic year as well as mid-terms and final exams.

• Process short-term and long-term leaves of absences and withdrawals from the college. Send all relevant correspondence and organize the Readmission Committee meetings each semester.

• Hire and supervise student note takers, which includes completing Student Employment Action Forms when necessary, recruiting student note takers, confirming that they are submitting timely notes and ensuring they are paid for their notes at the conclusion of each semester.

Requirements:

Minimum Qualifications:

• Associate's Degree or equivalent combination of experience and training.

• At least 1 year of administrative or clerical experience in a busy office.

• Experience with Accommodate (or other disability services) software program.

• Intermediate level of proficiency with Google Suite (Docs, Sheets, Slides, Drive, Gmail)

• Ability and willingness to provide excellent service and to work in a collegial manner with students, faculty and staff, and other constituencies is essential.

• This position works with minors (non F&M students under the age of 18) please review the link below that includes information regarding the protection of minors. Click HERE.

Preferred Qualifications:

• Bachelor's degree
• 3 or more years of clerical or administrative experience

Additional Information:

Offers of employment are contingent upon the successful completion of reference checks, a criminal background verification, and verification of credentials. The College will coordinate these verifications.

Franklin & Marshall College strongly encourages all employees to be fully vaccinated against the COVID-19 virus.

Full-time members of the Franklin & Marshall College professional staff receive competitive starting pay and a comprehensive benefits package that includes health coverage, dental, vision, generous retirement savings plan contributions, education benefits for employees, spouses and dependent children, and enjoy access to all College facilities including dining venues to suit all tastes, recreation and fitness facilities, and libraries, plus access to College performances, lectures, and events. To learn more about our Benefits, please visit our Benefits Page.

Franklin & Marshall College is committed to having an inclusive campus community where all members are treated with dignity and respect. As an Equal Opportunity Employer, the College does not discriminate in its hiring or employment practices on the basis of gender/gender-identity, sex, race or ethnicity, color, national origin, religion, age, disability, veteran's status, genetic information, family or marital status, sexual orientation, or any other protected class.

Application Instructions:

All submitted materials must be submitted via this online process. We regret we are unable to accept applications or resumes submitted via mail, email, or fax. As you are submitting your application via this online process, please ensure that you provide an accurate email address. You will then receive an acknowledgment indicating that your application materials have been received. Individuals who need accommodations due to a disability in order to submit an application or attend an employment interview should contact Human Resources at (717) 358-3996.

If you experience difficulty submitting your resume or cover letter, please CLICK HERE for assistance. If you have previously applied online to a position at Franklin & Marshall College and want to check on your submission or make changes, please CLICK HERE to log back into your account.