State Of Illinois Springfield , IL 62761
Description of Duties/Essential Functions Benefits Supplemental Questions
Under direction in the Health Care Worker Registry performs low level professional and advanced technical office support functions for the Health Care Worker Registry Program; receives and responds to inquiries regarding the registry, status of background checks, and follow up which requires regular interaction with the public. In addition to typing, data entry and retrieval, electronic filing into existing databases, mass mailing, application processing, responding to inquiries from the public and other specialized office support functions, has the responsibility of maintaining the healthcare worker registry via the review, processing and data entry functions related to the Health Care Worker Registry (Registry). Actively mans and responds to inquiries in the Registry call line, responds to queries, reviews and processes background check information and data received from fingerprint vendors and healthcare providers. Speaks and writes Spanish at a colloquial skill level to members of the Spanish speaking community.
Requires knowledge, skill, and mental development equivalent to two years of secretarial/business college or completion of high school and two years related office experience or two years of independent business experience. Requires the ability to speak and write Spanish at a colloquial skill level.
Requires knowledge of office practices, procedures, and programs. Requires the ability to type accurately at a 30 wpm rate.
Work Hours & Location/Agency Contact:Work Hours & Location:
Monday - Friday :30AM - 5:00PM
Office of Health Care Regulation
Division of Administrative Rules & Procedures
525 W. Jefferson
Office of Human Resources
535 W. Jefferson St. 4th fl
Springfield, IL 62761
CURRENT STATE EMPLOYEES: Submit an Official Position Vacancy Bid Form and new version of the CMS 100 Employment Application to the Agency Contact address listed above.
Applicant must be deemed qualified or have submitted a promotional application to CMS to receive a qualifying grade PRIOR to the closing of the posting period. A separate Bid form and Application is required for each posting/bid ID or your bid will be rejected.
FORMER STATE EMPLOYEES: Submit an Official Position Vacancy Bid Form and new version of the CMS 100 Employment Application to the Agency Contact address listed above.
NON STATE EMPLOYEES: PLEASE SEE INFORMATION BELOW FOR INSTRUCTIONS ON HOW TO APPLY. DO NOT APPLY DIRECTLY TO THIS AGENCY.
How to Apply:
Click Here for Applicant Information and Grading Procedures
This position may require a current grade from Central Management Services (CMS), Division of Examining and Counseling, to be deemed qualified and available for employment consideration. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at Work4Illinois@Illinois.gov or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).
Additional Documentation for Office Coordinator:
Option SS2 - Spanish Speaking/Typing
Additional Title and Exam Information
Test Information Guide
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NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.