State Of Illinois Springfield , IL 62761
Description of Duties/Essential Functions Benefits Supplemental Questions
Under general direction, performs paraprofessional support functions by ensuring that approximately 20,000 long-term care facility complaint surveys are processed within Federal and State deadlines and complaint inquiries are responded to in a timely manner and in accordance with established agency policy and procedures regarding confidential patient information.
Requires knowledge, skill and mental development equivalent to two years of secretarial/business college or completion of high school and two years of related office experience, OR two years of independent business experience; Requires extensive knowledge of office practices, procedures and programs; Requires extensive knowledge of composition, grammar, spelling and punctuation; Requires working knowledge of the logic of computer programs/language; Requires ability to follow oral or written instructions; Requires the ability to operate commonly used manual and automated office equipment, as well as a personal computer, and perform routine maintenance; Requires ability to type accurately at 30 wpm.
Work Hours & Location/Agency Contact:Work Hours & Location:
Office of Health Care Regulation
Division Long Term Care
Office of Human Resources
535 W. Jefferson St. 4th fl
Springfield, IL 62761
CURRENT STATE EMPLOYEES: Submit an Official Position Vacancy Bid Form and new version of the CMS 100 Employment Application to the Agency Contact address listed above.
Applicant must be deemed qualified or have submitted a promotional application to CMS to receive a qualifying grade PRIOR to the closing of the posting period. A separate Bid form and Application is required for each posting/bid ID or your bid will be rejected.
FORMER STATE EMPLOYEES: Submit an Official Position Vacancy Bid Form and new version of the CMS 100 Employment Application to the Agency Contact address listed above.
NON STATE EMPLOYEES: PLEASE SEE INFORMATION BELOW FOR INSTRUCTIONS ON HOW TO APPLY. DO NOT APPLY DIRECTLY TO THIS AGENCY.
How to Apply:
Click Here for Applicant Information and Grading Procedures
This position may require a current grade from Central Management Services (CMS), Division of Examining and Counseling, to be deemed qualified and available for employment consideration. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at Work4Illinois@Illinois.gov or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).
Additional Documentation for Office Coordinator:
Option 2 - Typing
Additional Title and Exam Information
Test Information Guide
These documents are in PDF format and can be viewed using Adobe Reader.
NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.