Description of Duties/Essential Functions Benefits Supplemental Questions
Under direction of the Associate Deputy Director, performs technical, administrative secretarial and office support functions; gathers, analyzes, and interprets data from various sources; conducts special projects; makes independent decisions requiring knowledge of rules and interpretations of management policies; utilizing knowledge and familiarity with all statutes, orders, rules, and procedures applicable to the Day Care Information Line and Adoption Information Line, answers calls and provides information to callers inquiring about substantiated licensing violations, license status, length of time the facility or adoption agency has been licensed, and capacity of the licensed facility or adoption agency; prepares and keyboards confidential correspondence; monitors the Sunshine Website and provides updates as appropriate; receives and responds to inquiries from the Illinois State Board of Education and the Illinois Network of Child Care Resource and Referral Agencies (INCCRRA)/Gateways regarding provider status and the status of violations; forwards complaints against adoption agencies to the agency, Licensing Representative, and the Licensing Supervisor.
Requires knowledge, skill, and mental development equivalent to two years of secretarial/business college or completion of high school and two years of related office experience or two years of independent business experience; requires the ability to keyboard accurately at 30 wpm.
Work Hours & Location/Agency Contact: Anticipated Starting Salary: $3,098/month
Current bargaining unit employees: Contractual language applies
Full bargaining unit range: $3,098 - $4,286/month
8:30 AM - 5:00 PM
Children & Family Services
1911 S. Indiana
Chicago, IL 60616
Supervisor: Jill Wilson
Name: Karen Wagner
Address: 1911 S. Indiana, 9th FL, Chicago, IL 60616
E-mail DCFS.LicensingPersonnel@illinois.gov (Preferred)
All Required documents listed in the How to Apply section should be emailed or sent to the contact person above and must be received no later than 5:00 PM on the date of close.
How to Apply: CURRENT STATE EMPLOYEES
Submit an Official Position Vacancy Bid Form and new version of the CMS 100 Employment Application (must have a Rev(ision) dated 7/2019) to the Agency Contact listed above. If bidding for a promotion, applicant must also submit a Promotional Application (CMS 100B) to the contact. A separate Bid form and Application is required for each Bid ID or your bid will be rejected.
IF YOU DO NOT CURRENTLY WORK FOR THE STATE OF ILLINOIS
Submit a CMS 100 Employment Application (must have a Rev(ision) dated 7/2019) to the Agency Contact listed above. Applications should be scanned and emailed to the Contact Person's email listed above with the Bid ID # as the Subject.
FORMER STATE EMPLOYEES
Submit an Official Position Vacancy Bid Form and new version of the CMS 100 Employment Application (must have a Rev(ision) dated 7/2019) to the Agency Contact listed above. The Bid Form must be marked as Reinstatement. Bid Forms and Applications should be scanned and emailed to the Contact Person's email listed above with the Bid ID # as the Subject.
Failure to comply may result in the applicant's ineligibility.
If you are unsure how to fill out the CMS-100 please view this video: https://www.youtube.com/watch?v=9TlyeRsIHl4&feature=youtu.be
Additional Documentation for Office Associate:
Option 2 - Typing
Additional Title and Exam Information
Test Information Guide
These documents are in PDF format and can be viewed using Adobe Reader.
NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.
State Of Illinois