Office Coordinator

Ocwen is seeking a proactive and dedicated Facilities & People Coordinator to serve as the cornerstone of our Mount Laurel office's daily operations and HR activities. This role is designed for a solution-oriented individual passionate about crafting exceptional office environments and enriching employee experiences. The ideal candidate will play a pivotal role in supporting the Mount Laurel facility, facilitating HR processes, and contributing to a broader scope of employee engagement initiatives. This opportunity offers room for growth in people management skills and involvement in various aspects of the organizational culture. Join us to make a meaningful impact on our team's satisfaction and productivity!

Job Functions and Responsibilities:

• Facilities Management:

• Conduct daily inspections to identify maintenance needs, initiating needed repair/ maintenance actions.

• Serve as the point of contact for facility-related matters, coordinating repairs, maintenance, and security operations.

• Manage inventory and restocking of office supplies, including kitchen essentials.

• Assist in planning and executing corporate events and meetings, collaborating with executive administration to allocate spaces efficiently.

• Participate in the Fire Life Safety Program, aiding in emergency preparedness, including fire drill organization and safety training.

• Coordinate with IT to ensure that all technological needs of the office and its employees are met, including equipment provisioning and troubleshooting support.

• Lead sustainability efforts within the office, such as recycling programs and energy-saving practices.

• Implement workplace strategies that promote productivity, such as ergonomic assessments and space optimization, and survey employees to identify areas for improvement in the office environment.

• People Coordination:

• Support HR initiatives, collaborating with the HR Business Partner team on communication, change management, and employee lifecycle events.

• Adminster unemployment claims, leave of absence, and employee offboarding, ensuring compliance with relevant laws and regulations.

• Facilitate time keeping audits and escalations for business supported to ensure employees are paid correctly, and communicate related processes and policies to . employees and leaders to ensure compliance and accuracy

• Act as a liaison for HR inquiries, escalating complex issues to the appropriate teams and assisting in the resolution process.

• Identify training needs and facilitate development sessions aimed at enhancing team skills and knowledge.

• Organize team-building activities and initiatives to foster a positive and collaborative workplace culture.

Qualifications:

• Educational Background:

• High school diploma, GED or Military equivalent required

• Preferred: Associates or Bachelor's degree or some college coursework in business administration, human resources, facilities management, or a related field.

• Professional Experience:

• Proven experience in office management, facilities coordination, or HR support roles.

• Demonstrated ability in managing vendor relationships, office maintenance, and security coordination.

• Experience in handling HR administrative tasks such as unemployment claims, leave of absence administration, and employee offboarding processes.

• Previous involvement in organizing corporate events and managing office supplies is a plus.

Required Skills:

• Interpersonal and Communication Skills:

• Excellent verbal and written communication skills to effectively liaise with employees, clients, landlords, and vendors.

• Ability to manage and maintain confidential information.

• Strong interpersonal skills to build and maintain positive relationships within and outside the organization.

• Organizational and Problem-Solving Skills:

• Exceptional organizational skills with the ability to manage multiple tasks and priorities efficiently.

• Strong problem-solving skills, with a proactive approach to identifying and resolving issues promptly.

• Attention to Detail:

• High level of accuracy and attention to detail in all aspects of work, from facility management to HR tasks.

• Self-Directed and Motivated:

• Self-starter with the ability to work independently and initiate actions without needing detailed direction.

• HR and Administrative Knowledge:

• Basic understanding of HR processes, labor laws, and regulations (e.g., EEO, ADA).

• Familiarity with offboarding processes, leave of absence management, and unemployment claims handling.

• Technical Proficiency:

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)

• Ability to learn and adapt to new software and technology tools used in office and HR management.

• Adaptability and Continuous Learning:

• Openness to continuous learning and ability to adapt to changing processes and policies within the organization.

Training / Licensing Requirements:

• Must pass the Company's Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.

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