Office Coordinator III

Syracuse University Syracuse , NY 13201

Posted 3 weeks ago

The office coordinator serves as the initial departmental representative to incoming constituencies, and handles a variety of tasks providing operational support and general assistance to students, faculty, and staff. The office coordinator is present in the office to provide services to campus constituents.

Qualifications

  • High School Diploma with 3 years experience.

  • Associate's degree or equivalent preferred plus 2-4 years office experience preferably in an academic environment.

Job Specific Qualifications

  • Solid understanding of Microsoft Office and Adobe Professional suite, specifically Excel, with the ability to create and revise documents and spreadsheets.

  • Good oral and written communication skills.

  • Solid interpersonal skills and the ability to work individually as well as in teams.

  • Good organizational skills, and the ability to multi-task in a fast-pace professional environment.

  • Ability to maintain a high level of confidentiality with sensitive information.

  • Knowledge of PeopleSoft or related system is preferred but not required.

Responsibilities

  • Perform administrative duties and coordinate the office routine.

  • Serve as initial departmental representative to incoming constituencies as appropriate.

  • Perform customer service duties by providing general information.

  • Maintain some departmental files and documentation. Provide general office support.

  • Assist in the preparation and editing of department promotional material and with managing department listservs.

  • Train, supervise, and provide evaluative feedback for student employees.

  • Adapt and retool as campus business processes develop over time and, as a result, assignments are reviewed and revised.

  • Manage Undergraduate Student Records and Support Undergraduate Program Functions.

  • Provide full support to Director of Undergraduate Studies to ensure smooth functioning of undergraduate program.

  • Create and maintain undergraduate student files.

  • Monitor undergraduate program declarations and support processing.

  • Coordinate communication with prospective students.

  • Provide faculty administrative assistance with recruitment plans and undergraduate student events.

  • Coordinate student record information. Respond to inquiries related to undergraduate program responsibilities, and forward other undergraduate program inquiries to faculty for response.

  • Manage Graduate Student Records and Support graduate program functions.

  • Provide full support to Director of Graduate Studies to ensure smooth functioning of graduate program.

  • Create and maintain graduate student files.

  • Monitor graduate program applications and support admissions processes. Coordinate communication to perspective students.

  • Provide faculty administrative assistance with recruitment plans, graduate student events, and student groups.

  • Coordinate student record information as needed. Respond to inquiries related to graduate program responsibilities, and forward other graduate program inquiries to faculty for response.

  • Assist with registration for department.

  • Monitor enrollment, identify potential enrollment issues for supervisor review, and provide registration support to students.

  • Maintain knowledge of and provide support to faculty, staff and students for PeopleSoft, MySlice, OnBase, Blackboard, and class scheduling/class enrollment/curriculum procedures.

  • Support with processing expense transactions associated with the operation of the office.

  • Assist with planning and execution of department events.

  • Monitor and order supplies and services.

Physical Requirements

Not Applicable

Tools/Equipment

Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.


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