Office Coordinator

Overview

Join our team as a day shift, full-time, Wound Care Office Coordinator in Pryor, OK.

Fulfilling your purpose begins here:

People First, Always. Here's how we take care of our people:

• Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more

Your team is bigger than your department:

• Hillcrest Hospital Pryor is a 48-bed acute care hospital that provides a range of health care services to the community, including emergency services, urology, ENT, gastroenterology, cardiology, orthopedics, general surgery and wound care.

• We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.

Responsibilities

• Coordinates with Center Leadership to maximize daily patient census.

• Actively participates in staff meetings to support key functions within the Center.

• Greets patients and visitors compassionately, answers and routes calls to appropriate staff as needed.

• Maintains all patient communication needs including scheduling, rescheduling and appointment reminders.

• Collects point of service payments, including past due balances and enters patient charges per hospital policy.

• Explains general consent for treatment forms to patient/guarantor/legal guardian, obtains necessary signatures and witnesses names.

• Explains and distributes patient education documents as well as, all forms implemented for future services.

• Obtains and Verifies patient insurance information to include pre-certifications and pre-authorizations for services and enters data in appropriate databases.

• Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation then transmits to provider.

• Coordinates/Schedules ancillary testing with other hospital departments as ordered by physician.

• Provide excellent customer service at all times as measured by Press Ganey Patient Satisfaction score.

• Maintains office equipment and supplies as needed, and medical supplies as directed.

• Perform other job duties as required by supervisor, subject to reasonable accommodation.

Qualifications

Job Requirements:

• High School Diploma or GED

Preferred Job Requirements:

• 1 - 3 years medical office experience

• Prior medical coding experience

• Associate's Degree