Office Coordinator

Amplifi Loyalty Solutions Naperville , IL 60540

Posted 1 month ago

About ampliFI Loyalty Solutions

ampliFI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For almost two decades, we have delivered compelling rewards programs, unique earn and burn opportunities and card-linked programs to leverage merchant funded offers. Here at ampliFI, we are always looking for more great people to be a part of the relentless pursuit of excellence in everything we do. Our core values are Integrity, Curiosity, and Advocacy for our clients. We are looking for a Office Coordinator to join our team.

Summary

The Office Coordinator will provide administrative support to the organization and reports to the HR Manager.

Responsibilities

  • Hybrid in office 3 days a week. Occasional full week office requirements with notice due to company events.

  • Manages reception area including management of all inbound calls and visitors.

  • Processes reservation requests for indoor conference rooms.

  • Ensure the break room is clean and stocked with supplies.

  • Coordination of company lunches and events, including travel as needed.

  • Ensures all meeting rooms and communal spaces are organized and clean.

  • Responsible for onboarding and conducting new employee orientation.

  • Responsible for administering all employee recognition programs, including tracking recognition nominations, updating the WorkTango system, processing gift card orders and other recognition program awards, coordinating recognition lunches, and assisting employees with any questions regarding the programs or the WorkTango site.

  • Maintain the organization chart, contact list, and other intranet updates.

  • Provide information and content for monthly employee events email.

  • Help the HR team in assessing employee engagement and evaluation.

  • Schedule, plan, and conduct employee engagement events including presenting content.

  • Maintain the HR team's calendar (schedule meetings, interviews, HR events etc.)

  • Organization and ordering of office supplies, coffee, and other essentials.

  • Act as liaison for building management for scheduling maintenance and repairs.

  • Direct main office line voicemails to the appropriate personnel.

  • Distribution and mailing of letters and shipping of packages.

  • Participates in monthly department meetings as scheduled by supervisor.

  • Completes special projects as necessary.

  • Completes administrative tasks and functions as requested by the Human Resources Department

Required Education and Experience

  • Bachelor's or Associate's degree in Human Resources and at least three years of related experience is a plus.

Competencies, Knowledge and Skills

  • Excellent verbal and written communication skills.

  • Excellent interpersonal and customer service skills.

  • Excellent organizational skills and attention to detail.

  • Working understanding of human resource principles, practices, and procedures.

  • Excellent time management skills with a proven ability to meet deadlines.

  • Ability to function well in a high-paced and at times stressful environment.

  • Proficient with Microsoft Office/ Google Suite or related software.

Physical Requirements

  • Frequently required to sit and stand.

  • Required to use hands to handle or feel objects, tools, or controls.

  • Visual acuity and manual dexterity are required such as using software and a laptop computer.

  • Visual acuity and manual dexterity required for coding software and a laptop computer.

  • Ability to lift 25 pounds.

Travel

  • Reliable transportation to run errands as needed.

Other Duties

Duties, responsibilities, and activities are not all encompassing and may change at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

ampliFI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are the better our company will be.


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