Office Clerk - Campus Public Safety

Who We Are

Located in the scenic Puget Sound area with Mount Rainier in the distance, Tacoma is the third largest city in Washington State with a thriving and diverse community of over 200,000 residents. Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup. The 1854 Medicine Creek Treaty forcibly removed them to the Puyallup Reservation to make way for settlers; we recognize the privilege of utilizing this land has come at great cost. We honor the resilience of the Puyallup people, who still live here, defend their rights, and contribute greatly to the well-being of this community. Our institution aims to increase partnerships and community ties with the local indigenous populations. TCC is committed to increasing Native visibility by developing more culturally responsive curriculum.

Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. We are committed to infusing and incorporating more educational content focused on the lives and experiences of the Black community into our curriculum. We are examining and revising our policies and practices with the stated goal of becoming an anti-racist institution.

Tacoma Community College is an Associate and Bachelor degree-granting public institution that serves a diverse population of approximately 12,000 students. We embrace our identity as a community college. Our Mission Statement says, "As the community's college, we create meaningful learning, advance equity, and strengthen student and community success." To grow our workforce, we seek to recruit employees who exemplify these attributes:

• Committed to educating a racially and socioeconomically diverse student population
• Reflects the diversity of our community
• Values intellectual curiosity and innovation
• Honors the campus mission to promote equitable access to educational opportunities
• Cares about student success and collaborates on strategies to facilitate success for historically underserved populations,
• Welcomes difference and models respectful interaction with others
• Engages with the community both within and outside of TCC

Position Summary

NOTE:This position is scheduled to work Monday through Thursday from 3:00 pm- 7:00 pm.

As an Office Clerk, you are an integral part of how smoothly TCC's Campus Safety operates. You'll be responsible for receiving and prioritizing emergency and non-emergency requests and for dispatching Campus Safety Officers. An Office Clerk is a valuable resource for members of our campus community who come into contact with you while issuing college identification cards, parking permits answering questions and phone inquiries. This position also assists with clerical functions in the office including but not limited to filing, scanning, word processing and spreadsheet assignments and data entry. A successful candidate will need to have strong customer service skills, be knowledgeable about office procedures, be able to connect with a diverse group of students, and be able to communicate clearly. This position reports to the Emergency Management Specialist.

Essential Functions

• Meet, greet and put the public, faculty, staff and students at ease by answering questions, in person or over the telephone regarding the department services and/or parking, dispatch Campus Safety Officers when needed.
• Provide photo identification cards for students, faculty and staff upon request.
• Issue student, faculty and staff parking permits.
• Process and maintain parking infractions in database.
• Update & maintain extensive parking database.
• Process restrictions on student records when necessary due to parking infractions.
• Perform word processing, spreadsheet and other clerical support functions.
• Assist in planning, organizing and coordinating aspects of the parking department.
• Copy, distribute and file routine paperwork.
• Perform other related duties as assigned

Qualifications

Minimum Qualifications

• High school diploma or equivalent.
• Clerical and/or customer service experience.
• Intermediate experience with word processing and spreadsheet software.

Conditions of Employment

• Successful completion of a criminal history background check prior to employment.

The Successful Candidate Must Demonstrate

• Actively participates as a member of a team to move towards the completion of shared goals.
• Contributes to creating a healthy and positive work environment.
• Establishes and maintains collegial and cooperative work relationships with internal and external partners.
• Performs under pressure, recovers well from mistakes, and accepts appropriate responsibility.
• Carefully and thoughtfully practices stewardship of public resources.
• Provides empathetic and timely customer service to campus community.
• Applies clear and explicit ethical principles.
• Actively participates in an inclusive environment.
• Listens to and considers diverse points of view.
• Practices inclusivity, civility, and respect for all.
• Demonstrates a growth mindset through openness to change and professional development.
• Adapts to new work structures, processes, requirements, or cultures.
• Supports innovations in collaboration within and beyond departmental continuous improvement initiatives.
• Effectively organizes and carries out work processes to achieve individual and organizational goals.
• Articulate one's role and responsibilities as they support Mission Fulfillment.
• Works to achieve quality results within one's area of responsibility while striving for excellence.
• Sets priorities and makes appropriate decisions to complete assigned tasks and solve problems efficiently.
• Identifies and understands issues, challenges, and learning opportunities.
• Display integrity, dependability, creativity, problem-solving, critical thinking, adaptability.

Application Process

Application Materials & Procedure

Complete application packages must include the following

• Tacoma Community College online application.
• Cover letter and Resume

Terms of Employment

This part-time hourly position is bound by theWAC 357-04-045provisions above. This position is scheduled Monday through Thursday from 3:00 pm- 7:00 pm. Up to 17 hours per week. The salary is $20.00-$20.00/hr. Flexibility in scheduling is required to meet department needs. A collective bargaining agreement exists and membership in the Washington Federation of State Employees or payment of a membership fee may be available. TCC Part-time hourly and student employees including work study students, willaccrueone hour of paid sick leave for every 40 hours worked. Hourly non-student employeesmay be applicable for comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plansand retirement benefits are also provided. For more information, please visit our employment page/employment benefits:https://www.tacomacc.edu/about/employment/

Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, Building 14, 253-566-5055; Kathryn Held, Section 504 Officer, Building 7, 253-566-5328.This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.

Tacoma Community College

Human Resources

6501 S 19th St Bldg. 14, Tacoma WA 98466

www.tacomacc.edu/about/employment