Office Associate - Opt 2 Clinical Services Visitor Coordinator

State Of Illinois Decatur , IL 62524

Posted 3 weeks ago

Description of Duties/Essential Functions Benefits Supplemental Questions

Under direction of the Clinical Services Supervisor, coordinates and completes tasks needed to allow offenders to communicate with civilians through in-person visiting, video visitation and telephone; inputs data into Offender 360, receives visitor information forms from civilians, directs inquiries to appropriate staff; serves as back up receptionist; answers phone and takes messages. Serves as back up to clerical staff; types a variety of complex documents and charts.

Minimum Requirements:
Requires knowledge, skill and mental development equivalent to completion of high school and two years office experience; requires extensive knowledge of office practices, procedures and programs; requires extensive knowledge of composition, grammar, spelling and punctuation; requires working knowledge of basic mathematics; requires elementary knowledge of Agency programs, rules and regulations; requires ability to type accurately at 45 wpm.

Conditions of Employment: Requires the ability to pass the IDOC/IDJJ background check.

On January 1, 2020, the Cannabis Regulation and Tax Act will make it legal for residents over the age of 21 to produce, consume and sell cannabis in Illinois. Please note that although the law has changed, the Department will continue to enforce the Department's zero tolerance Drug Testing policy.

The use of unauthorized drugs, including cannabis, by an employee, regardless of the position held is prohibited.

Work Hours & Location/Agency Contact: Anticipated Starting Salary: $3,122/month; $37,464/year

Current bargaining unit employees Contractual language applies

Full bargaining unit range: $37,464/year - $51,576/year

Work Hours: 8:00 am - 4:00 pm; Monday through Friday with Saturday/Sunday off


Apply via Email (include BID ID in Subject line), USPS or Facility drop off:

IDOC / Decatur Correctional Center

Paula Groves, Human Resources Representative
2310 East Mound Road

Decatur, IL 62524

(217) 877-0353 ext 424



Bids/applications must be received by the agency contact by the closing date of the posting; late applications will be considered ineligible.

This position requires a minimum typing score of 45_ words per minute. ALL applicants must have a current typing score on file with CMS to qualify before the 5th day after the posting closes.

1.PROMOTIONAL OPPORTUNITY (applying for a grade OR currently hold a grade):

Effective November 1, 2019 CMS Examining no longer accepts CMS 100B applications. Current employees interested in this position must submit a bid form and completed promotional application CMS 100B, (REV. 07/2019 or newer) to the Agency Contact; this must be done within the bid/posting period and contain the posting ID number on all the forms.
2.ALL OTHER INTERESTED CANDIDATES (Voluntary Reduction, Job Assignments & Transfer):

Applicants must submit a bid form, transfer request form (if applicable), and a completed employment application CMS 100, (Rev. 07/2019 or newer) to the Agency Contact; this must be done within the posting period and contain the bid/posting ID on all the forms.

A written examination is needed for this position. The examination must be completed at a CMS test site.

You will need to take a CMS 100 Application to the test site along with a copy of this posting before the 5th day after the close of this posting period. You must also submit the CMS 100 (Rev. 07/2019 or newer) to the Agency Contact in order to be eligible.

Click Here for Applicant Information and Grading Procedures

This position may require a current grade from Central Management Services (CMS), Division of Examining and Counseling, to be deemed qualified and available for employment consideration. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).

Additional Documentation for Office Associate:

Option 2 - Typing

Class Specification

Additional Title and Exam Information

Test Information Guide

These documents are in PDF format and can be viewed using Adobe Reader.

NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.

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Office Associate - Opt 2 Clinical Services Visitor Coordinator

State Of Illinois