University Of New Mexico Gallup , NM 87301
Posted 3 months ago
Requisition IDreq29215 Working TitleOffice Assistant Pay$12.00 Hourly CampusGallup DepartmentGallup Financial Aid General Admin (162A) Employment TypeStudent Employment Student TypeWork-Study StatusNon-Exempt Background Check RequiredNo For Best Consideration Date4/30/2024 Position Summary
Summary
The Financial Aid Office is seeking to fill a work study position for the Summer 2024 semester. This individual must be able to work well under pressure, adhere to FERPA and confidentiality requirements and follow federal/state regulations. Fin Aid Office Assistant will greet all individuals applying or seeking to apply for FAFSA, scholarships and other financial aid processes.
Duties and Responsibilities
Welcomes and greets visitors, students, parents in person or on the phone; directs visitors, students, and parents to appropriate department or sites; attracts potential students by answering inquiries regarding financial aid
Interprets information on computer screens and assists students with FSA ID creation, FAFSA filing and with all other financial aid inquiries through Lobo Web
Responsible for retrieving and delivering mail, faxing documents/forms, answering phone calls, screen phone calls, transfer phone calls to appropriate staff/departments, assisting students and/or parents with completion of online forms, reviewing basic financial aid information with students, filing, labeling, preparation of packets for NSO and/or outreach events, maintain daily sign in sheets at front counter
Cleaning and disinfecting Financial Aid lobby and front desk area and computers
Responsible for preparing folders/files for scanning
Other duties as assigned
Minimum Qualifications Preferred Qualifications
Knowledge, Skills and Abilities Required
Ability to provide excellent customer service
Ability to communicate effectively, both orally and in writing
Ability to learn Banner and Onbase
Ability to analyze and solve problems
Ability to work well under pressure
Ability to interact and communicate with people in person or over phone, often in stressful situations
Knowledge in MS Word and MS Excel for entering data
Availability to work up to 6pm as our hours of operation are M-F 8am-6pm
Work experience is highly preferred
Must be work-study eligible
Must be enrolled at least half time
Working Conditions and Physical Effort
Moderate physical activity. Requires handling of average-weight objects, standing and/or walking for extended periods of times during rush and busy hours of the semester.
No or very limited exposure to physical risk.
Work is normally performed in a typical interior/office work environment.
Application Instructions
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
Required Documents: -COVER LETTER -RESUME
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
University Of New Mexico