Job Description and Duties

This position is located in the city of San Diego.

This position will be open Until Filled with the following cut off dates for review on: 06/06/2024, 06/21/2024, 07/07/2024.

Under the general supervision of the Staff Services Manager I - DOS, the Office Assistant (General) functions as the receptionist for the District Office. Must follow written and oral directions, provide clear and specific instructions to the public and maintain a neat front office appearance and work area.

The San Diego District is responsible for service delivery of Federal Title I Vocational Rehabilitation Services Program. The services assist eligible individuals in achieving their employment goals by providing services such as assessment, training, assistive technology, supported employment, and job placement support. District staff will also conduct VR functions, including but not limited to provision of referral and information to interested individuals, eligibility and priority for services determinations of applicants for services, development of Individualized Plans for Employment (IPE) for eligible individuals, coordination of IPE services, and provision of post-employment services for consumers who find and maintain jobs as a result of Department of Rehabilitation (DOR) services.

You will find additional information about the job in the Duty Statement.

Working Conditions

COVID-19 Impacts to Working at DOR

DOR is closely monitoring the status of COVID-19 and ensuring our staff are supported in a safe work environment. While working on-site at any DOR facility, employees must follow current COVID-19 health orders issued by the California Department of Public Health or local health jurisdiction

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• OFFICE ASSISTANT (GENERAL)

Additional Documents

• Job Application Package Checklist

• Duty Statement

Position Details

Job Code #:

JC-433564

Position #(s):

813-350-1441-960

Working Title:

Office Assistant / Receptionist

Classification:

OFFICE ASSISTANT (GENERAL)

$2,985.00 - $4,229.00

of Positions:

1

Work Location:

San Diego County

Telework:

In Office

Job Type:

Permanent, Full Time

Department Information

DOR administers the largest vocational rehabilitation program in the country. We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work. DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.

DOR is committed to recruiting and retaining a talented and skilled workforce that reflects the diversity of communities that exist in California and values fairness and inclusion. Diversity encompasses characteristics including, but not limited to, race, color, ethnicity, national origin, language, religion, age, disability, sexual orientation, gender, gender identity and expression, socioeconomic status, veteran status, criminal history, and family structures.

Our work at DOR is guided by the following core values:

• We believe in the talent and potential of individuals with disabilities.

• We invest in the future through creativity, ingenuity, and innovation.

• We ensure our decisions and actions are informed by interested individuals and groups

• We pursue excellence through continuous improvement

VISION STATEMENT:

Employment, independence, and quality for all Californians with disabilities.

MISSION STATEMENT:

DOR works in partnership with consumers and other stakeholders to provides services and advocacy resulting in employment, independent living, and equality for individuals with disabilities.

People with disabilities are encouraged to apply.

Department Website: http://www.dor.ca.gov

Special Requirements

Include JC#433564/ POS#813-350-1441-960 on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the "Questions" tab of your CalCareer application template. Applicants who do not submit the required information may not be considered for this job.

A resume is required and must be included.

Application Instructions

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: Until Filled

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Rehabilitation

Attn: Human Resources-JC#433564-PAS#240323-Unit 350

721 Capitol Mall

Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Rehabilitation

Human Resources-JC#433564-PAS#240323-Unit 350

721 Capitol Mall

Sacramento, CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.

• Resume is required and must be included.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to work with a wide range of diverse individuals internally and externally in representing the Dept. of Rehabilitation.

• The ideal candidate must have a reputation and history of punctuality and daily dependability in attendance.

• The receptionist must have the capacity and desire to learn lots of new facts, details, and processes.

• Familiarity and working knowledge of Microsoft applications including Outlook, Word, and Excel.

• The receptionist must maintain a neat appearance and organized work area, as the reception desk is in constant public view.

• The receptionist must also be able to flex between daily routine and frequent interruptions and changes in work priorities.

• Ability to interact in a team environment with consumers and coworkers in a professional manner, and with integrity and respect.

• Demonstrated ability to effectively organize work and multiple projects with competing deadlines to complete assignments in a timely manner.

• Ability to communicate effectively, orally and in writing.

Benefits

There are many benefits to joining our team! The State of California has a generous benefits package, subject to eligibility, that includes health, dental, and vision care plans, pension/retirement (CalPERS), Deferred Compensation Plans, Holidays, Vacation/Sick/Other Paid Leave, and much more. To view all the attractive benefits available to state employees, click here.

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: http://www.dor.ca.gov

Hiring Unit Contact:

Toussaint Wade

(619) 767-2131

Toussaint.Wade@dor.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Office of Civil Rights

(916) 558-5850

Civil.Rights@dor.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information

Successful applicants will have followed the instructions under the Special Requirements and Required Application Documents sections of this bulletin and either: 1) have passed an examination for this classification, 2) be an existing state employee with transfer eligibility, or 3) be a former state employee with reinstatement eligibility.

• Do not submit any documents with your social security number

• Do not submit your exam results along with your application

• Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed application. This page is for examination use only

• Do not submit LEAP documents

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.