Office Assistant - Student Services

Groups audienceHuman Resource DepartmentJob TypeClassifiedEmployee TypeFull TimeJob Details FullGeneral Description and PurposeThe Office Assistant in Student Services is the receptionist and point of contact for visitors, walk-in customers, prospective students, parents and staff.Primary Functions/Responsibilities * Serve as receptionist and point of contact for visitors, walk-in customers, prospective students, parents, and staff as needed. * Facilitate and process prospective student campus visit scheduling and communication. * Answer incoming department telephone calls and take appropriate action as needed. * Entry of data pertaining to admissions, enrollment processes, residence life and/or student records. * Assist with enrollment, admissions, residence life, registration paperwork and processing as directed. * Update and maintain student records and daily reports as directed. * Assist with mailing of general information to students as requested. * Clerical duties as assigned: data entry, typing, filing, telephone correspondence, bulk mailings and daily reports. * Assist with enrollment and registration session and special event days. * Assist with functions of the Students/Enrollment Mgt. division and departments as directed. * Provide optimum customer service. * Process documents needed to complete student admission and enrollments. * Facilitate training and support service to internal and external customers related to enrollment management and student service. * Perform other duties as assigned.Coordination and Accountability Tasks * Assist college departments as needed. * Assist the Admissions and Residence Life Departments as directed. * Other duties as assigned.Supervises the Following StaffNoneRequired Knowledge, Skills, Abilities, and other Characteristics * Excellent communication and interpersonal skills. * Strong clerical skills including: keyboarding and data entry, word processing, database, spreadsheets, web-based programs, and records management. * Excellent multi-tasking skills. * High level of accuracy. * Strong organizational skills and attention to detail. * Prioritize and display a positive attitude. * Work in a student-centered environment and understand and support the mission, philosophy, vision, goals and objectives of PCC and a comprehensive community college. * Ability to maintain confidentiality. * Willing to work evenings and/or weekends when needed. * Must be neat, dependable, have work initiative, work amicably with others and have the ability to follow directions. * Must have the ability to work with minimal supervision and exercise effective time management.Experience*

Two years office experience required. * Two years computer experience required.Education* 1. High school graduate preferred.* 2. Associate degree in business, accounting, clerical or related areas of study preferred. *Certifications and/or LicensureNoneWork Conditions/EnvironmentWork is performed primarily in an office setting on the campus. Must be able to walk across campus and access various types of buildings.OtherNone