Office Assistant

Spiral Group is an automotive parts importer established for over 15 years. Now, we're looking to expand our customer service call center and am looking for an office assistant to join our team, based in Ontario, CA.

You would be responsible for processing orders, preparing reports, processing data, and handling customer requests. You will be an integral part of the team, helping us provide a high standard of customer satisfaction and identify customer needs. We'll be providing training (though some previous office administrative experience would be helpful). Hours are flexible, and both part-time and full-time positions are available.

Responsibilities

• Process orders, keep records of customer interactions, file documents, and assist with data entry and analysis
• Handle customer requests and provide technical and sales support

Requirements

• Associate degree or equivalent
• Must be computer literate.
• Proficient in Microsoft Excel.
• Must speak fluent English
• Excellent verbal and written communication skills

Nice-to-haves

• Bachelors degree or bachelors degree in progress
• Previous office administrative or customer service experience
• Technical knowledge of cars, wheels, and/or tires
• Willingness to work with a flexible schedule
• Bilingual Chinese

All applicants must provide documentation proving that they are eligible to work in the United States and may be asked to submit to a drug test and background check.