Office Assistant Senior - Elections (Limited Duration)

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$24.53 - $30.04 Hourly

Department:

Department of Community Services (DCS)

Job Type:

Limited Duration

Exemption Status:

United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified):

July 10, 2024

The Opportunity:

• only apply for this position once*

Overview

This Work Matters! The Multnomah County Elections division is seeking to fill two (2) full-time, limited duration, Office Assistant Senior positions at its Elections Office located at 1040 SE Morrison Street, Portland, OR 97214.

NOTE: These limited duration positions are expected to end in late November or early December 2024.

As an Elections' Office Assistant Senior, you perform a wide variety of highly complex office support duties and functions and have an opportunity to create a positive impact in the community. You are comfortable with the election cycle and working as part of a high-functioning team. You take responsibility very seriously, are detail-oriented, and pride yourself on your reliability and flexibility. You have excellent communication skills for interacting with a diverse group of customers, and you understand the value of process improvement. You are the type of person who can be counted on to oversee serious tasks, bringing a diverse set of skills to operate at peak performance.

This position's primary task will be providing outstanding customer service to the residents of Multnomah County through the voter registration process. You will also be responsible for providing high-level clerical support to the Elections team, including:

• Processing electronic registration records received by the Elections Division

• Communicating with voters to troubleshoot registration problems

• Assisting candidates with filing for public office and the voters' pamphlet

• Assisting voters and answering questions both in person and over the phone

• Providing leadership to seasonal Election Workers, helping to triage customer service issues

• Completing special projects as assigned by the Elections team

Who we are:

Multnomah County's Department of Community Services' mission is to preserve harmony between natural and built environments, keep people and pets safe, and ensure that every voice is heard through a diverse group of programs, including land use, transportation planning, bridge services, animal services, elections, and budget and operations support. This department is an incredibly diverse department, and your role will be too.

Multnomah County Elections division conducts all elections and registers all voters within the County, ensuring transparency, accessibility, and compliance with federal, state, and local laws. The office prepares and maintains records related to voting activities and candidate services. The Elections division provides uniformity in the application, operation, and interpretation of election laws, and ensures that the public is provided with complete and accurate information.

What we can offer you:

With us, you will be challenged. You will be encouraged to excel. You will be proud to be part of the Multnomah County Elections division team, and you will be part of a strong organization dedicated to providing top-notch services to the community.

To Qualify:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

Minimum Qualifications/Transferable Skills*:

• Equivalent to the completion of the twelfth grade; AND
• Three (3) years of specialized and increasingly responsible office support experience in an elections office

Preferred Qualifications/Transferable Skills*:

You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Demonstrated experience in working in elections, especially for Multnomah County and/or in the state of Oregon or state of Washington.

• Demonstrated experience working with the Oregon Centralized Voter Registration (OCVR) data system.

• Understanding of election processes, data, and time management.

• Knowledge of federal, state, and local election laws, regulations, and administrative rules.

• Experience in answering questions, providing information, and performing customer services for the public with courtesy and tactfulness.

• Excellent verbal and written communication skills.

• Ability to help teams and individuals develop effective processes for accomplishing work, allocating resources, and making decisions.

• Skill in accurately entering data, performing mathematical calculations, and preparing written materials in a timely manner and free of errors.

• Advanced working knowledge of business writing and preparing reports.

• Advanced working knowledge of time management principles, office support procedures, and record keeping processes.

• Ability to maintain focus in demanding work environments, under deadline and high-pressure conditions.

• Ability to also speak a language other than English.

• Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

Application, Screening, and Evaluation:

The Application Packet:

Please be sure to provide all the materials below in your application submission:

• Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.

• Attach a resume: Please indicate how you meet the required minimum qualifications . Attach the PDF document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.

• A cover letter (optional): This should expand on your resume, address why you are interested in this position and demonstrate how your experience and skill set align with the minimum and preferred qualifications listed.

Note: The application, resume, and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the 'Overview' and 'To Qualify' sections of this job posting. Please be thorough, as these materials will be used to determine your eligibility for an interview.

How to Apply:

Internal applicant: If you are an internal candidate (current employee, including on-call, regular, probationary, limited duration, and temporary employee), your job application will consist of the career profile that you complete in Workday. Before you apply, please make sure to do the following: Navigate to your profile in Workday (see: employee launch guide) and click on the "Career" section of your profile. Complete all sections of your career profile (Job History, Education, Skills, Languages, Certifications, etc.).When completing the application on Workday as an internal candidate, you will need to scroll down to see the "Resume/Cover Letter" section on your screen. This is the place where you may upload your resume and cover letter by clicking the "Upload" button for EACH document you'd like to upload. There will be no other prompts for you to upload your resume and cover letter.

External applicant: When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) through https://multco.us/jobs, you will come to a page where you will see the "Resume/CV" section. This is the place where you may upload your resume and cover letter by clicking the "Upload" button for EACH document you'd like to upload. There will be no other prompts for you to upload your resume and cover letter.

Do not click the "Submit" button before you upload your documents. After You Apply: Please save a copy of this job posting for your reference, as it will not be available for you to view after the job closes.

After You Apply:

• Please save a copy of this job posting for your reference, as it will not be available for you to view after the job closes.

• Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions. These can be found under the "My Applications" section. You must complete these tasks or actions before the job posting closes.

• Check both your email and Workday account for updates regarding this recruitment.

The Selection Process:

For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications

• Evaluation of application materials to identify the most qualified candidates

• Consideration of top candidates, which may include phone interviews, panel interviews, and/or additional testing

• Professional reference checks

Additional Information:

• Type of Position: This limited duration, hourly, AFSCME Local 88 union-represented, full-time position is eligible for overtime

• Location: Multnomah County Duniway-Lovejoy Elections Building, 1040 SE Morrison Street, Portland, OR 97214

• Schedule: Monday

• Friday, 8:00am

• 4:30pm or 8:30am

• 5:00pm

NOTE: These limited duration positions are expected to end in late November or early December 2024.

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans' Preference: Under Oregon Law, qualifying veterans may apply for veterans' preference. Review our veterans' preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:

Angie Larson

Email:

angie.r.larson@multco.us

Phone:

+1 (503) 4079569

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:

6002 - Office Assistant Senior