Office Assistant Senior - Senior Services Frank Bailey Sr Center

OFFICE ASSISTANT SENIOR

CLASSIFICATION TITLE: OFFICE ASSISTANT, SENIOR

PURPOSE OF CLASSIFICATION

The purpose of this classification is to provide clerical support to an assigned department and/or program. Work involves receiving and processing documents, applications, and/or payments; preparing and/or typing records, reports, and correspondence; performing data entry and maintaining automated and manual files; and assisting callers, customers, and/or visitors.

ESSENTIAL FUNCTIONS

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.

All duties may not be performed in all departments. Other duties may be required and assigned.

Receives and reviews for completion department documents; verifies data; makes routine calculations; and/or processes by matching/attaching to related documents and forwarding or disbursing. Enters information into department programs and databases; updates database information; creates new spreadsheets/files; and purges old data as appropriate.

Answers department telephones; greets customers and visitors ensuring prompt customer service; provides assistance, requested documents, and information regarding department services and procedures to customers on the phone or in person; refers callers to other staff members as appropriate; and takes messages. Accepts payments, applications, records, documents, etc. from customers; records receipt of same; and prepares for processing.

Receives forms, applications, records, documentation, fees, etc.; logs/records information as needed and issues receipts if appropriate; forwards and/or files as necessary.

Type letters, reports, summaries, and correspondence.

Creates and maintains spreadsheets to document departmental data and/or revenue received through the mail.

Prepares folders; maintains files of department correspondence, program records, various documents, etc.; photocopies documents and distributes and/or files; and requests information from other departments, as necessary, to complete department records/files.

Receives and reviews various documents and requests; takes appropriate action when necessary; and forward and/or disburse as needed.

Receives, opens, dates, and distributes incoming mail. Prepare outgoing mail.

If applicable, orders office supplies as requested. Receives, stores, and delivers documents, office supplies, records, etc.

ADDITIONAL FUNCTIONS

Performs other related duties as required.

MINIMUM QUALIFICATIONS

High school diploma or GED; supplemented by five (5) months of clerical and/or customer service experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

ADA COMPLIANCE

Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.

Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.

Clayton County, Georgia, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

To download a copy of this job description click here.

Position : 2524

Type : INTERNAL & EXTERNAL

Location : SENIOR SERVICES

Grade : GRADE 10

Posting Start : 02/27/2024

Posting End : 12/31/9999

MINIMUM SALARY: $33,110.97