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Charlotte Hungerford Hospital is a 122-bed, general acute care community hospital located in Torrington, Connecticut, that serves as a regional health care resource for the 100,000 residents of Litchfield County and Northwest Connecticut. CHH offers personalized attention from an expert team of caregivers and physicians that utilize advanced technology and clinical partnerships in a convenient, safe and comfortable patient environment.
We're seeking a talented and caring Office Assistant for our outpatient team. This is a great opportunity to work with a diverse patient population that offers a wonderful team atmosphere with experienced clinicians.
The Office Assistant performs various duties including patient registration and scheduling, insurance authorizations, physician correspondence, charge entry, patient chart monitoring, answering phones, and handling phone messages according to Department policies, procedures, guidelines and protocols. The position requires the ability to multi-task, identify priorities, and problem solving independently.
The individual in this position must be poised and mature with the ability to interact and assist individuals at all levels of this and other institutions. Excellent customer service skills are required.
High School Diploma or equivalent required.
Three to five years medical office experienced preferred.
Coverage at various locations may be required.
Job Knowledge, Skill Requirements, Desired Attributes
Handles multiple priorities, independent discretion/decision making, manages stress appropriately, works alone effectively, works in close proximity to others and/or in a distracting environment, works with others effectively. Attends all mandatory education programs and can describe his/her responsibilities related to general safety and regulatory compliance.
Attends all required department-specific education and training programs and can describe his/her responsibilities related to department safety and specific job related hazards. Follows the hospital exposure control plans/bloodborne and airborne pathogens. Attire is professional, neat, clean, and appropriate for the work environment.
Wears proper identification while on duty. Maintains confidentiality of all hospital and patient information at all times, as observed by peers and management. Reports to work on time and meets acceptable standard for attendance.
Attends a minimum of two staff meetings, reads minutes for all staff meetings, and participates in committees as required. Computer aptitude.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.
We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
William Backus Hospital