Officeteam Santa Ana , CA 92706
We are seeking an articulate, results-driven Office Assistant who can be a key team member who receives and places telephone calls. Someone who can maintains solid customer relationships by handling questions and concerns with speed and professionalism.
Performs data entry. May also require research skills to troubleshoot customer problems. Excellent communication abilities and data entry skills are essential.
General Purpose Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services. Main Job Tasks and Responsibilities Deal directly with customers either by telephone, electronically or face to face and respond promptly to customer inquiries Handle and resolve customer complaints Obtain and evaluate all relevant information to handle product and service inquiries Provide pricing and delivery information Set up new customer accounts manage accounts Keep records of customer interactions and transactions ? Prepare and distribute customer activity reports Maintain customer databases Follow up on customer interactions If you would like to apply for this Office Assistant position, please send your resume to , then call us at to discuss.
High school diploma, general education degree or equivalent Knowledge of relevant computer applications Competent computer skills including MS Office or equivalent Ability to type at least 60 wpm Knowledge of administrative procedures Numeric, oral and written language applications Product knowledge (To be provided)
Employment Type: Temporary-to-full-time