Office Assistant I

Office Assistant I

Job Status: UNTIL FILLED Posting Date: 05/20/2024 Posting Number: 012232 Location: Curtis Middle School Position Title: Office Assistant I Wage/Hour Status: Non-Exempt Reports To: Principal

Primary Purpose:

To assure the smooth and efficient operation of the campus main entrance while maintaining a focus on safety and security.

Qualifications: Education/Certification:

• High School Diploma; two years college or business training

Special Knowledge/Skills:

• Reasonable degree of proficiency in typing

• Working knowledge of basic school office procedures and the operation of common office equipment

• Ability to get along with people in general and students in particular

• Such alternatives to the above qualifications as the administration may deem necessary.

Experience: Major Responsibilities and Duties:

• Maintains positive working relationships with administration, teachers, students, and other school personnel.

• Promotes an atmosphere of friendliness and desire to serve in the performance of office duties.

• Maintains good public relations at all times, including usual receptionist functions.

• Helps maintain a clean and welcoming reception area conducive to smoothness in office operation and function.

• Maintains courteous and efficient telephone techniques.

• Exercises good judgment in answering inquiries and requests so as not to make administrative decisions or perform administrative functions.

• Answers the phone, transfers calls or delivers messages to appropriate personnel.

• Monitor campus cameras, radio transmissions and hallway activity.

• Checks in all visitors through the visitor/Driver's License check-in system

• Verifies approval for all student pick-up

• Maintain necessary supplies for all visitor badges and labels

• Ability to multi-task throughout the day as various duties occur simultaneously.

• Greet visitors and alert staff via phone, radio, instant message of arrival

• Performs other duties as the supervisor may assign.

Supervisory Responsibilities:

None.

Customer Care Skills:

• Provide professional communication with students, parents, community members, staff and other professionals at all times.

• Use proper phone etiquette at all times, speaking slowly and clearly. Take reliable messages, and route to appropriate staff.

• Ensure superior customer care skills are used via eye contact, facial expressions, voice inflections, body language, and an attitude of "going the extra mile" for others.

• Ensure all requests for information are dealt with in an appropriate timeframe.

• Create and maintain a welcoming, service-oriented environment toward all internal and external customers.

Mental Demands/Physical Demands:

Tools/Equipment Used: Standard office equipment including personal computer and peripherals

Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting

Motion: Repetitive hand motions including frequent keyboarding and use of mouse; occasional reaching

Lifting: Occasional light lifting and carrying (less than 15 pounds)

Environment: May work prolonged or irregular hours; frequent districtwide travel; occasional statewide travel and out-of-state travel

Mental Demands: Work with frequent interruptions, maintain emotional control under stress

Salary: Pay Grade AS01 $14.64 - $17.35 hourly rate, commensurate with experience according to District salary schedule. Days: 187