Office Assistant (Full Time, La Crosse)

Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today.

Schedule Weekly Hours:

40

Gundersen Health System is seeking an Office Assistant to join our growing and thriving organization. This is your opportunity to provide both customer service and effective engagement to patients while doing the work you love in the beautiful coulee region of La Crosse, Wisconsin

What's Available:

• 1.0 FTE (40 hours/week)

• Shift: Monday-Friday, rotating hours between 7:30AM-5:00PM (no weekends or holidays)

• Departments: Internal Medicine (LAX) and Residency Program

• *On-site, La Crosse

What you will do:

• Provide LOVE + MEDICINE to our patients through providing the best first/last impressions with top level customer service.

• Partner with a team of providers, medical professionals and managers who are here to support your success and that of our patients in their health journeys.

What you will get:

• Starting pay of $16.21/hour + more for experience!

• Shift, weekend, and holiday differentials

• Support to grow in your career with access to our Career Development Center and Tuition Investment Program

• Top-rated retirement plan and healthcare benefits

• Departmental leadership that supports you as you do your best work.

• Work/Life balance to love what you do and where you live.

What you need:

• High School Diploma or equivalency

No experience required.

Gundersen Health System is healthcare for neighbors, by neighbors. While we call La Crosse home, our system has 7 hospitals and 65 clinics in neighboring communities. Inside our walls and our neighborhoods, we deliver world-class medical care combined with the right amount of love. We call it Love + Medicine and it's who we are.

Explore why La Crosse is a great place to live and work!

Job Description:

The Office Assistant is responsible for providing clerical and administrative support for management and staff in the department/unit. Provides a variety of clerical and computer support to the department. Works as part of a team and frequently acts as a liaison between department staff and internal/external customers. Assists in department projects as requested.

Major Responsibilities:

1.Provides customer service to internal/external customers by telephone, email, and in person. Work may involve problem solving, answering questions, coordinating services, and addressing other needs.

2.Performs clerical support in the assigned department/unit. Duties may include sorting and distributing mail, faxing, photocopying, collating materials, and directing phone calls.

3.Uses a variety of computer systems and applications in performing the work of the department/unit. Functions may include data entry and retrieval of information, preparing communication or correspondence, presentations, memos, requested reports/spreadsheets, meeting minutes, agendas, handouts, etc.

4.Coordinates schedules and maintains calendars for meetings, appointments, travel itineraries, etc. Duties may include rearranging schedules, finding meeting place, obtaining necessary equipment, and other related preparations.

5.Coordinates departmental educational opportunities and event planning as determined by management.

6.Provide clerical support using Kronos Scheduling and Timecard software in staff scheduling and in staff timecard editing and sign off procedures, under the direction of management.

7.Views, documents, or prints from the patients electronic health record to assist with coordination of patient care.

8.Adheres to regular and predictable attendance.

9.Performs other job-related duties as assigned.

Education and Learning:

REQUIRED

High School Diploma or equivalency

DESIRED

High School Diploma or equivalency + additional post secondary education by commercial, vocational, or other specialized training lasting up to 6 months

Work Experience:

REQUIRED

No experience required.

DESIRED

6 months relevant experience in office, secretarial or administrative setting

Age Specific Population Served:

Nonage Specific (N/A)

OSHA Category:

Category III - No employees in this job title have a reasonably anticipated risk of occupational exposure to blood and/or other potentially infectious materials.

Environmental Conditions:

Not substantially exposed to adverse environmental conditions (as in typical office or administrative work).

Physical Requirements/Demands Of The Position:

Sitting Continually (67-100% or 8 hours)

Walking/Standing Occasionally (6-33% or 3 hours)

Reaching

• Below Shoulder Frequently (34-66% or 5.5 hours)

Reaching

• Above Shoulder Rarely (1-5% or .5 hours)

Repetitive Actions

• Pinch Forces Rarely (1-5% or .5 hours) Pounds of force 0-25

Repetitive Actions

• Fine Manipulation Frequently (34-66% or 5.5 hours)

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267

Equal Opportunity Employer