Office Assistant

Behavior Health Network Springfield , MA 01105

Posted 1 week ago

Job Description:

Are you an exceptionally organized, self-motivated, and passionate person?

Join our team of competent and compassionate professionals as an Office Assistant in the Crisis program and the CBAT Program at Behavioral Health Network! Office Assistants pleasantly and effectively interact with individuals, staff, and the general public relating to BHN and provides support for all clerical duties in the Crisis office in an organized, dependable, and efficient manner. Additionally, they will use the electronic health record system, Carelogic, to help manage a large part of the BHN Billing system and provide back up to the Intake Coordinator when needed.

At Behavioral Health Network's Village for Youth CBAT Program, we believe in utilizing leadership, problem solving, and communication skills to create a safe and nurturing environment which will offer the opportunity to guide, teach, serve, and empower youth. Through the use of trauma informed, strength based models, academic instruction, and clinical support, we focus on providing youth with mental health issues the assistance they need to integrate and succeed within our community.

BHN's Crisis Program provides 24/7 front line response to individuals of all ages who are experiencing a behavioral health crisis, regardless of insurance. BHN provides services on a mobile basis, including home and community-based settings or in an emergency department when needed.

Behavioral Health Network is a growing non-profit community behavioral health agency that has been providing services to children, adults, families and communities in Western Massachusetts since 1938. BHN provides comprehensive, outcome-driven behavioral health care. We are dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in our constituent communities.

Job Requirements

Office Assistants at Behavioral Health Network have the following qualities:

  • Good communication skills.

  • Familiarity with third party pay or requirements.

  • Must have familiarity with Internet and email systems.

  • Knowledge in word processing and excel. (Required)

  • Preferably a minimum 6 months related office experience.

  • Valid MA driver's license and a reliable car available for working hours. (Required)

  • High school diploma or equivalent.

If you are interested in this opportunity, please visit our website at www.bhninc.org and click on "Work Here and Make a Difference" to apply!


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Front Office Assistant

Medexpress

Posted 2 days ago

VIEW JOBS 11/20/2018 12:00:00 AM 2019-02-18T00:00 LocationSpringfield, MA (1312 Boston Road) Full-Time/Part-TimeFull-Time CategoryCustomer Service - Front Office Description General Position Description: The Front Office Assistant will be responsible for greeting patients, activating patient files, and provide support to patients and medical staff. MedExpress Core Responsibilities: * Has a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring, Friendly. * Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs. * Through genuine and positive communication, makes each customer feel informed, understood, and special. * An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments. * Is able to keep up in the MedExpress environment by facing tasks and challenges with energy and passion. * Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals. * Adherence to standards of business conduct and compliance. Principal Duties and Responsibilities: * Welcome all MedExpress patients and visitors by greeting them in person, answering inquiries, and directing them through the registration process. * Answering multi-phone lines, filing, faxing, scanning documentation, and completing daily patient callbacks. * Discharge patients, assist office and clinical staff, and close office at the end of the night. * Collect all insurance information, verify patient demographics, process payments, post patient balances, and complete phone sheets. * Maintain a neat and clean work environment and professional appearance, and adherence to relevant health and safety procedures. Working Relationships: Other center staff if applicable. Position Requirements Qualifications: * 1 year of prior customer service OR experience in a medical office setting required. * Ability to multi-task and work well under pressure. * Knowledge of basic computer software and the ability to learn Electronic Medical Records. * Communicates well with patients and medical staff. * Ability to follow OSHA/HIPAA guidelines. Working Conditions: Center-Based. Requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. Also requires: travel to other Centers, the ability to stand and sit for hours at a time, (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. About the OrganizationMedExpress opened the doors of its first location in Morgantown, West Virginia in 2001 to create a welcoming, considerate neighborhood medical center. Since then, MedExpress has grown as part of our commitment to making sure patients in communities across the country have access to high-quality care when they need it. Today, we are uniquely positioned to address two of the largest challenges facing the U.S. healthcare system-access and affordability. By living our values of Genuine. Caring. Friendly® in everything we do, we have the amazing power to improve peoples' lives. As we work to solve the challenges in health care today, we need individuals who will be brave enough to tackle challenges and seize opportunities. The ability to provide high-quality care and exceed our patients' expectations belongs to each of us-whether you are a physician in our center or part of our IT team in our administrative offices. It is our responsibility to bring it to life for every MedExpress patient. Together, we can revolutionize health care. At MedExpress, we believe a satisfying work environment makes our teams more successful at delivering the care and compassion needed. We offer: * Competitive salaries and benefits * Flexibility and balance * Development opportunities * Appreciation and recognition * Community engagement Be a part of the team that is redefining the healthcare experience - one patient at a time. Exempt/Non-ExemptNon-Exempt EOE StatementMedExpress strives to maintain a workplace that accepts and appreciates the differences among our employees. The company will not discriminate against any applicant or employee based on age, race, gender, color, religion, national origin, ancestry, disability, marital status, covered veteran status, sexual orientation, gender identity and/or expression, genetic information, status with respect to public assistance or any other characteristic protected by state, federal, or local law. Medexpress Springfield MA

Office Assistant

Behavior Health Network