Office Assistant 2 (Pcn: 25N24001)

ATTENTION ALL ALASKA RESIDENTS!

The Department of Transportation and Public Facilities (DOT&PF) Alaska Marine Highway Systems is looking for a Office Assistant 2 to help us Keep Alaska Moving!

What you will be doing:

Are you detail-oriented with strong organizational skills and a passion for helping others succeed? Join our team as a Recruitment and Onboarding Assistant at the Alaska Marine Highway System in Ketchikan!

In this role, you'll play a critical part in the recruitment process by assisting with reviewing job applications, selecting candidates for interviews, initiating background checks, and facilitating job offers. Additionally, you'll help onboard new hires by setting them up in the Hiring Portal, assigning onboarding tasks, sending welcome emails, monitoring progress, scheduling New Hire Orientations, and coordinating arrivals to ensure a smooth transition onto our vessel positions. If you're ready to contribute to our team's success and support our mission of providing exceptional maritime service, apply now to become an essential member of our recruitment and onboarding team in scenic Ketchikan, Alaska!

Our organization, mission, and culture:

The State of Alaska Department of Transportation and Public Facilities' mission is to Keep Alaska Moving.   We are working toward a modern, adaptable, flexible transportation system that will be resilient as we tackle our challenges.

We believe collaboration, communication, and coordination increase our ability to succeed. Creating teams that are focused on results, working together, and leveraging resources across our department, with community and private sector partnerships, increases our ability to accomplish our mission and serve Alaskans.

The benefits of joining our team:

The benefits of joining the Alaska Marine Highway System includes the opportunity to work with fun, hard-working and dedidated professionals who support each other through team working.

In addition, you will have the opportunity to explore career paths with AMHS. If you decide to advance your career to a full-time position, The State of Alaska has a generous benefits package and an excellent retirement plan. Please see here for more information: https://doa.alaska.gov/dop/workplace/benefits/.

The DOT&PF core values are integrity, excellence, and respect.  We support an environment focused on teamwork and collaboration to achieve results.

 We succeed in achieving our transportation mission through building credibility with our customers, stakeholders, and the public.   A successful candidate will have sound judgment, decision-making, and a strong ethical and professional conduct history.

The working environment you can expect:

Southeast Alaska is a land of snow-capped mountains, the Pacific Ocean, and the largest national forest in the United States (Tongass). Old-growth trees in a temperate rain forest create clean air and clean water, as well as many opportunities for adventure. The local trails offer endless choices for getting into the woods or climbing mountains.

Local waters provide some of the best seafood in the world: salmon, halibut, shrimp, and crab. Water-lovers enjoy ocean boating, diving, paddle boarding, and even surfing.

Ketchikan, Alaska, is truly the beginning of the last frontier. Set at the southernmost entrance to Alaska's famed Inside Passage-a network of waterways that snake through some of the most jaw-droppingly beautiful wilderness in the world-Ketchikan is best known for three things: feisty salmon, idyllic scenery, and an incredibly rich Alaska Native culture.

Who we are looking for:

Any combination of education and/or experience that provides the applicant with the core competencies of:

• Technology Awareness: Knowledge of developments and new applications of information technology (hardware, software, telecommunications), emerging technologies and their applications to business processes, and applications and implementation of information systems to meet organizational requirements.

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.

• Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

• Clerical: Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms.

• Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.

To view the general description and example of duties for positions please go to the following link: https://www.governmentjobs.com/careers/Alaska/classspecs

High school diploma or the equivalent.

AND

One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Substitution:

Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).

Special Note: 

"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.

Some position in this class may require skill in typing. Recruitment and selection may include this requirement.At time of interview applicant must submit:

• Three (3) names & phone numbers of professional references.

• Copy of transcripts if using to meet MQs (unofficial are okay, please ensure that the institution name/URL is listed on the transcripts).

ALASKA RESIDENTS ONLY

Please be sure to check our residency definition to determine if you qualify.

SUPPLEMENTAL QUESTIONS

This recruitment utilizes a supplemental questionnaire as part of the application process. These questions may be a mix of written, multiple-choice, and select all that apply questions.

The answers you provide to the questions will be an opportunity for you to tell us about your experience and/or education. The answers will be used to determine which applicants will advance to the interview phase of the recruitment and selection process; please be as thorough and accurate as you can.

EDUCATION

To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE

If using work experience not already documented in your application, also provide the employer's name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at:

P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.                

For specific information in reference to the position please contact the hiring manager at:

Name: Hakan Sebcioglu, Passenger Services Manager

Email: hakan.sebcioglu@alaska.gov