Office Assistant 1 (Multiple Pcn)

The Department of Corrections, Division of Institutions, is recruiting for an Office Assistant 1 in for the Anchorage Correctional Center (ACC) located in Anchorage, Alaska.

Watch Alaska DOC's video here:

DOC Extended Cut.mp4 (vimeo.com)

What you will be doing:

Provide support to the on-duty shift staff in the Booking Office by performing a variety of duties including data entry and retrieval, phone support, creation of the daily in-custody court list, disseminate pertinent information to Public, Courts and other law enforcement agencies, filing, copying and faxing of documents. This position requires an extensive knowledge of policies and working standards of a correctional booking office.

Process in inmates that come to jail. Input all computer data by questioning the inmates to confirm demographic information.

Relay bail and release conditions to inmate. Occasionally assist with inmate photos. Confirm that all incoming paperwork is correct and fix errors through various avenues.

Our organization, mission and culture:

The Alaska Department of Corrections provides secure confinement, reformative programs, and a process of supervised community reintegration to enhance the safety of our communities.

We are trained professionals committed to a safe, open and respectful organization. We are dedicated to public safety and will always respect the rights and dignity of victims of crime. Offenders in our charge will be treated in a safe and humane manner and will be expected to enhance their ability to reform every day.

The benefits of joining our team:

This position is a standard Office Assistant 1 in which the incumbent will learn the full range of duties involving the use of multi-line phones, screening visits, cash handling, balancing a till, distributing mail, and screening mail. Though an entry-level position, there is room for growth as an Office Assistant II and Office Assistant III. The duty hours are Week on / Week off 75-hour work week, 0600-1800, with an hour lunch with the shift. (Six of 11-hour days and One 9-hour day) Would work 3 months of days and 3 months of nights (1800-0600).

The working environment you can expect:

The booking area is located inside secured area of the Anchorage Correctional Complex. In the Booking Office there may be up to 30 individuals waiting to be booked in or making their phone call.

Answer their questions about bail, take photos and help gather clothes for offenders. Keep an eye on inmate behavior while in the day room. Explain to them how to use the phone system and occasionally go through their property to get out cell phones so they can gather numbers or get their wallets for credit cards to use for bail. Assist in handing inmates their clothes to get dressed upon release.

Who we are looking for:

We are looking for someone with the following skills and abilities:

• Strong customer service skills with experience in clerical functions.

• Experience in computer programs such as MS Word, Excel, and Outlook.

• Experience in data entry.

• Punctual, dependable, and reliable; and

• Enthusiasm for your job.

Minimum Qualifications:

High school diploma or G.E.D

OR

Acceptance in full standing by an accredited college (this includes acceptance in a concurrent enrollment or dual enrollment program).

OR

A Career Readiness Certificate with ACT WorkKeys scores of skill level 3 or higher in: Graphic Literacy (formerly Locating Information), Applied Math, and Workplace Documents (formerly Reading for Information).

Special Note:

ACT WorkKeys skill testing and career readiness certification is available at the Department of Labor and Workforce Development's Alaska Job Centers.

"Acceptance in full standing" means acceptance to a post-secondary program by a college or university and does not require enrollment or participation in the program. This includes acceptance in a program offering college credits while in high school, or both high school and college credits, but does not include taking advanced placement courses in high school.

Some positions in this class require the incumbent operate a State vehicle. Such positions require the selected candidate possess a valid driver's license and be 18 years of age or older on or before the first day of employment.

REQUIRED DOCUMENTS

Required documents to be attached to your application or provided at the time of the interview:

• Resume

• 3 Professional References

• Last 3 Performance Evaluations

PREA NOTIFICATION

The Department of Corrections follows and maintains federal and state requirements standards including, but not limited to, Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in, or been convicted of any conduct which would violate PREA standards related to sexual assault including:

• Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution;

• Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or

• Has been civilly or administratively adjudicated to have engaged in the activity described above.

EDUCATION

If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed.

Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview, at the discretion of the hiring manager.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges, universities, or high schools may be used to meet the minimum qualifications listed above. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. post-secondary institution reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the post-secondary institution or high school.  It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE

If using work experience in your Applicant Profile, you must also provide the employer name, your job title, dates of employment and whether full or part-time. Applicant Profiles will be reviewed to determine if the responses are supported and Minimum Qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

CRIMINAL HISTORY CHECKS/APSIN/ACOMS

Please be aware - this position requires the use of the Alaska Public Safety Information Network (APSIN)/Alaska Corrections Offender Management System (ACOMS).  A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN/ACOMS.  DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice.  Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.

FINGERPRINT NOTICE

All Department of Corrections employees are required to be fingerprinted. The successful candidate must pass a criminal history check.

MULTIPLE VACANCIES NOTICE

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at:

P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.

For applicant password assistance please visit: https://www.governmentjobs.com/js_lostpswd.cfm?&topheader=alaska

Oscar M. Zapata

Administrative Officer 2

Phone: (907) 269-4112

Fax: (907) 269-4111

oscar.zapata@alaska.gov