Office Assistant 1 (Pcn 084053)

This position is open to Alaska Residents only.

The Department of Commerce, Community, and Economic Development, Division of Insurance, is recruiting for an Office Assistant 1 located in Anchorage!

What you will be doing

Office Assistant 1 answers incoming calls, greets clients and the public, and performs a wide range of reception services such as receiving and prioritizing inquiries, responding to routine requests for information, and/or assessing the nature of an advanced request and referring it to the appropriate higher-level staff. Schedule teleconferences, conference rooms, and other staff meetings using an electronic calendaring system. Picks up, receives, opens, date stamps, sorts, and distributes mail and/or other materials; contact designated commercial package delivery services for materials pickup.

Our organization, mission and culture:  

To strengthen competitive insurance markets while protecting Alaskans. The most important function of the Division of Insurance as a regulatory agency is consumer protection, which includes oversight of the financial conditions of insurers.

The benefits of joining our team:

At the Division of Insurance, you will be joining a team of highly competent professionals who work together effectively and efficiently to support the division's mission of protecting Alaskan consumers. You will be working in a friendly and supportive environment that fosters accountability, cooperation, respect for each other and professionalism.

The division's administrative section fosters an environment where hard work and determination are noticed and appreciated. The Division encourages advancement within the Division, Department, and State of Alaska. We offer training opportunities, and a comprehensive employee benefits package to include health insurance, retirement and paid holidays.

The working environment you can expect:  

Located on the 15th floor of the Atwood Building, you will enjoy a panoramic view of downtown Anchorage, Mt. Susitna AKA Sleeping Lady, and the Knik Arm.

Great dining, shopping, the Park Strip, Anchorage Museum and Atwood Concert Hall are all within short walking distance from the office. Covered parking at the Linny Pacillo parking garage is provided free.

When you come to work, you will be walking into a calm and respectful work environment where everyone knows your name.

Who we are looking for:

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.

• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.

• Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.

• Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement

• Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience.

High school diploma or G.E.D.;

OR

Acceptance in full standing by an accredited college (this includes acceptance in a concurrent enrollment or dual enrollment program);

OR

A Career Readiness Certificate with ACT WorkKeys scores of skill level 3 or higher in: Graphic Literacy (formerly Locating Information), Applied Math, and Workplace Documents (formerly Reading for Information).

Special Note:

ACT WorkKeys skill testing and career readiness certification is available at the Department of Labor and Workforce Development's Alaska Job Centers.

"Acceptance in full standing" means acceptance to a post-secondary program by a college or university and does not require enrollment or participation in the program. This includes acceptance in a program offering college credits while in high school, or both high school and college credits, but does not include taking advanced placement courses in high school.

Some positions in this class require the incumbent operate a State vehicle. Such positions require the selected candidate possess a valid driver's license and be 18 years of age or older on or before the first day of employment.

At time of interview applicants are requested to submit:

• Three (3) professional references that have had supervisory responsibility over you along with their daytime contact phone numbers. (if not already attached to application submission).

• Copies of your three (3) most recent performance evaluations (if not already attached to application submission).

Please read the below information carefully. This applies to your application submission.

SUPPLEMENTAL QUESTIONS

For your application to be evaluated you must answer the Supplemental Questions.  Be specific in your answers and tell us how you acquired the relevant experience.

Please use complete sentences and proof-read your submissions when answering the supplemental questions. Your responses will be considered a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment process.

WORK EXPERIENCE

If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

MULTIPLE VACANCIES

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

NOTICE

Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains.  For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at:

P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.  

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.

For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

For specific information in reference to the position please contact the hiring manager at:  

Ira Blankenship

Administrative Assistant 3

Phone: 907-269-7892

ira.blankenship@alaska.gov