Office Aide

Introduction

• PART-TIME JOB OPPORTUNITY*

THE POSITION

The City of Richmond is seeking a highly motivated and dependable candidate to fill the position of Office Aide in various departments.The Office Aide will work as the liaison between various programs and the community and will respond to telephone, email, or in-person requests for information; compile data; prepare reports; maintain records; perform mail, messenger, and delivery services; carry out written and oral instructions; and perform a variety of clerical tasks.

The department is looking for a candidate that has:

• Good customer service skills, willingness to help others, and courteous with City staff and the general public

• Not afraid to ask questions

• Responsive with excellent communication skills verbally and in writing

• Quick learner and has the ability to complete tasks assigned

• Organized, dependable, takes direction, and can work independently

• Experience with using office equipment such as copiers and printers

• Experience with using software such as Microsoft Office, (Excel, Word, Outlook)

• Desirable: familiar with using software such as Trak-It in order to upload documents scanned for storage

This is an opportunity to perform a wide variety of administrative and clerical tasks that will have a positive impact.

Position Description and Duties

DEFINITION

Under close supervision, assists staff in the various City departments and performs related work as required.

CLASS CHARACTERISTICS

This classification is designed to provide training and work experience in a wide range of activities engaged in by the various City departments. Incumbents will be allowed specific times to attend pertinent workshops, courses and training sessions.

The duties of the positions in this class will vary greatly depending on the department to which assigned. Work assignments, however, will usually involve prescribed, standardized procedures, which can be carried out without difficulty.

EXAMPLES OF DUTIES

• Answer incoming calls, retrieve and respond to voicemail messages in a timely manner.

• Respond to inquiries via email in a timely manner.

• Performs mail, messenger, and delivery services.

• Compiles data, makes reports, and maintains records.

• Performs a variety of clerical tasks.

• Other related tasks assigned.

Minimum Qualifications

MINIMUM QUALIFICATIONS

Ability to

Read and understand simple to moderately difficult written material.

Perform the basic arithmetic functions.

Learn, communicate, and follow departmental procedures and practices.

Carry out written and oral instructions.

Work effectively with co-workers and get along with the general public.

License

A valid California Driver License will be required for positions requiring operation of a motor vehicle.

COVID-19 Policy

The City's policyis that all persons hired on or after October 18, 2021, must be fully vaccinated, including the booster, for COVID-19. New employees will be required to provide proof of complete vaccination or have an approved medical or religious accommodation before employment may commence. If you have any questions regarding this policy, please contact Human Resources.

Additional Information

APPLICATION AND SELECTION PROCESS

All candidates must apply online and submit a fully completed City of Richmond Employment Application, including responses to the supplemental questions, before the final filing date. Please fill out the Employment Application in its entirety, including places of employment with complete addresses (i.e., number and street name, city and state), names of supervisors with telephone numbers, etc.

INCOMPLETE APPLICATIONS WILL BE SUBJECT TO REJECTION.

APPLY ONLINE ONLY: http://www.ci.richmond.ca.us

SELECTION PROCESS: The applications from candidates who submit a completed City of Richmond Employment Application will be evaluated and screened in relation to the criteria outlined above. Only those candidates who best meet the qualifications may be invited to continue in the selection process. The selection process may include interviews and/or testing. Applications received may be used to fill other Office Aide vacancies, and will remain active for at least six (6) months.

IMMIGRATION REFORM CONTROL ACT: In compliance with the Immigration Reform Control Act of 1986, individuals offered employment by the City of Richmond will be required to show documentation of eligibility to work in the United States as a condition of employment.

NON-DISCRIMINATION POLICY: The City's policy prohibits discrimination against any applicant on the basis of race, color, age, physical or mental disability, religion, creed, sex, sexual orientation, or national origin.

EOE/ADA/DRUG-FREE WORKPLACE

WEBSITE: www.ci.richmond.ca.us

About the City of Richmond

The City of Richmondlies on the east shore of San Francisco Bay, five miles north of Berkeley and seven miles from downtown San Francisco. A hub of multimodal transportation, many of our residents and businesses located in Richmond because of its central location and access to Amtrak/Capitol Corridor, BART, AC Transit, ferry, and two freeways. Both residents and employees really appreciate the recreational opportunities, which include 32 miles of shoreline and over 3,000 acres of shoreline parks, more Bay Trail completed than any other city, several recreational boat harbors and yacht clubs, and thousands of acres of contiguous inland regional parks. The City has substantial economic resources but is still affordable compared to other Bay Area cities, and our community is welcoming, diverse, and actively engaged. Richmond is truly the City of Pride and Purpose!

Analyst: S.Taylor

02/22