Office Administrator (Temp)

#communityhealth #healthcare

Office Administrator

• TEMP (Expected 3 month contract)

About Us:

Cityblock Health is the first tech-driven provider for communities with complex needs-bringing better care to where it's needed most, block by block. Founded in 2017 on the premise that "health is local" and based in Brooklyn, we are backed by Alphabet's Sidewalk Labs along with some of the top healthcare investors in the country.

Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.

In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.

Over the next year, we'll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community.

Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.

Our Values:

• Aim for Understanding

• Be All In

• Bring Your Whole Self

• Lean Into Discomfort

• Put Members First

About the Role:

The Cityblock Office Administrator is essential to supporting our internal and external executive-level meeting needs, keeping Brooklyn office operations running smoothly, and fostering a welcoming and engaging employee culture. Our Office Administrator will be the go-to problem solver, momentum driver, and experience creator in our Brooklyn HQ office.

The Office Administrator must be comfortable managing day-to-day office operations, interfacing with our executives, preparing logistics/office meeting spaces for important Board and client meetings, and supporting team offsites and co-locations. The ideal candidate has a strong and demonstrated business sense in order to organize details, verbal & written communications, expenses, and logistics to ensure smooth day-to-day office operations.

Our Office Administrator will be the connector and the person everyone knows, engaging with employees across various teams and embodying a positive, welcoming, and problem-solving character that sets a tone for the office environment and culture. This position will often work alongside Executive Assistants, the People team, and IT to ensure a great employee experience.

If you have a mission-focused mindset, love fostering company culture, seek out multidimensional opportunities and challenges, and are an amazing teammate, we want to hear from you!

Responsibilities:

Facility Operations Management

• Maintain office space for daily use and respond to employee requests and needs

• Manage a tidy and clean office environment, including maintaining orderliness of conference rooms and running dishwashers periodically

• Manage desk booking and meeting space booking systems

• Facilitate deliveries and incoming mail

• Track inventory and maintain an organized office supplies closet

• Manage office budget and oversee incremental purchasing for office supplies, office tech accessories, furniture and space improvements

• Submit expenses in a timely, precise manner with all receipts

• Facilitate and manage existing vendors (e.g., facilities, landlord, security system)

• Procure new vendors where needed (e.g., catering, programming, etc.)

• Provide office tours and support setup orientation for new hires

• Act as go-to resource for general logistical office knowledge

Executive Operations Support

• Greet visitors warmly, with special attention paid towards internal/external executives and Board members

• Manage and prepare conference rooms for external meetings

• Order lunches for external meetings, coordinating their delivery and setup, and establish a system to coordinate cleaning with vendors

• Accommodate ad-hoc executive, Board member, and client requests

• Provide ad-hoc scheduling support for executive leaders

Requirements for the Role:

• 2+ years of experience in an office environment

• Working knowledge of daily office operations, IT systems, office processes/systems, and vendor management

• Strong customer service skills and ability to meet and exceed employee, executive, and external stakeholder needs & expectations

• Proficiency with Google Suite

What We'd Like From You:

• A resume and/or LinkedIn profile

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

• We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company's equity program, paid time off, including vacation and sick leave. The expected hourly range for this position is $30.72 to $34.00. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location.

Medical Clearance (for Member-Facing Roles):

You must complete Cityblock's medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases.

Covid 19 Update

• Please Read:

Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine. Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Cityblock. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. This vaccination requirement is based, in part, on recently established government requirements. The requirement is also based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community.

The COVID-19 pandemic has severely impacted the health and lives of people around the world, including the vulnerable populations Cityblock serves. As a healthcare provider, Cityblock holds ourselves to the highest standards when promoting the health and safety of those who we serve. Given that the COVID-19 vaccines are one of the most powerful tools to fight this disease and save lives, Cityblock is implementing a COVID-19 booster mandate for Washington, D.C. employees under the guidance of local/state mandates.