Office Administrator

Forward Air Colorado Springs , CO 80928

Posted 1 week ago

Position: Office Administrator

Job Description:

The Office Administrator position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include: clerical duties, filing, answering phone calls, responding to emails, assist in driver training and onboarding documents for new drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.

Core Responsibilities & Duties:

  • Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other driver services

  • Oversee office staff functions, including office supply levels, equipment maintenance, procedures manuals, forms, and direct cross training of staff

  • Maximize office productivity through proficient use of appropriate software applications

  • Establish uniform correspondence procedures and style practices

  • Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records and customer files

  • Maintain contact with customers, ensuring high level of customer satisfaction

  • Complete other duties as requested and ability to work some extended hours to include nights and weekends, as needed

  • Other duties as assigned

Requirements:

  • Strong customer service skills with focus on performance recognition

  • Ability to establish credibility and be decisive, but able to recognize and support the customer's preferences and priorities

  • Proficiency in planning written and verbal communications

  • Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, web based applications, etc.)

  • Excellent interpersonal skills both written and oral

  • Ability to work independently and prioritize multiple objectives in a fast-paced environment while delivering quality outcomes

  • Experience working in a transportation office environment a plus

  • Make decisions and or final recommendations which affect multiple departments

Skills:

  • Ideal candidate will possess a "can do" attitude with a "will do" work ethic

  • Must have the ability to work in a fast paced environment

  • Strong verbal and written communication skills

  • Experience with AS400 operating systems is a plus

  • Transportation industry knowledge and experience is a plus

Forward Air is an Equal Opportunity employer.

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated "time-definite" basis, delivering cargo at a specific time, but under less time-sensitive situations - supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies" publication

Final Mile:

Forward provides delivery and installation services of large appliances through a nationwide network of locations. Forward Final Mile excels in servicing residential developments, large, multi-family complexes, and hotels.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Office Administrator Part Time

Morton Buildings, Inc.

Posted 2 weeks ago

VIEW JOBS 9/16/2022 12:00:00 AM 2022-12-15T00:00 <p>Morton Buildings, Inc. is the industry leader in post-frame construction. We have been in business for more than 110 years and have six manufacturing plants servicing 106 construction centers nationwide. Per year, across America, more than 3,500 new buildings sport the familiar Morton M.</p><p>The Office Administrator / Construction Center Administrator (CCA) is a part-time position responsible for supporting the sales and construction employees of a local construction center, interfacing with customers and corporate personnel as necessary.</p><p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</p><p>Responsibilities</p><ul><li><p>Maintains a positive and professional attitude when interacting with customers and co-workers, welcoming in-person visitors and responding to phone calls and emails, providing answers to basic questions and escalating complex questions through the appropriate channels.</p></li><li><p>Performs construction center administrative tasks; processing orders and completions in a timely manner, inputting data into MBI systems, filing documents in compliance with document retention policies, ensuring completion of vehicle reports and DOT logs, processing invoices and credit card transactions, and assembling various management reports, as requested.</p></li><li><p>Supports the local sales team, performing administrative tasks and interacting with customers regarding pre-determined questions.</p></li><li><p>Supports crew personnel, performing time entry and crew roster updates.</p></li><li><p>Assists in the hiring process, informing applicants of local opportunities and the application process, coordinating crew personnel onboarding and assisting with general onboarding paperwork.</p></li><li><p>Ensures confidentiality of all sales and personnel information.</p></li><li><p>Performs other duties as assigned.</p></li></ul><p>Qualifications</p><ul><li><p>Associate's degree or 2 years of customer service experience</p></li><li><p>Strong verbal and written communication skills, with excellent follow through</p></li><li><p>Strong interpersonal skills with the ability to work in a collaborative team environment</p></li><li><p>Highly organized with ability to prioritize and multi-task</p></li><li><p>Self-starter with a positive, willing to learn attitude</p></li><li><p>Proficient with Microsoft Office, including Outlook email, Word, and Excel</p></li><li><p>Aptitude for learning new applications and technologies</p></li><li><p>Ability to maintain confidential information</p></li><li><p>Willingness to work overtime as necessary</p></li></ul><p>Morton Buildings, Inc. is an Equal Opportunity Employer and Drug-Free Workplace. All candidates offered employment will be subject to pre-employment screenings which includes a drug screen and background check.</p><br> Morton Buildings, Inc. Colorado Springs CO

Office Administrator

Forward Air