Office Administrator

Bass Pro Shops Leeds , AL 35094

Posted 2 months ago

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Position summary:

Assists the General Manager with various administrative tasks to include: filing, running reports, setting appointments, scheduling meetings, gathering information, etc. Assists the HR Manager with daily HR functions in the store. To include: conducting training sessions for new and current associates; completing new hire paperwork; filing; data entry.

. Position responsibilities:

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers
Assists the HR Manager with the following:

Complete all "new hire" paperwork for all new associates
Conduct orientation for all new associates
Coordinate the S.T.A.R. Program to include: scheduling, training and reporting.
Coordinates and schedules Associate training in all areas.
Completes Data entry for new associates, pay increases, associate reviews, etc.
Assists with planning and implementing Associate activities

Gathers data & information, and prepares certain reports as needed by the General Manager
Maintains strict confidentiality
Processes and codes invoices & maintains Expense Tracking Worksheet
Maintains store checkbook register & P-card log
Maintains the Competitive Shop program & the decoy list
Orders & monitors store supplies
Coordinates travel advances and expense forms
Submits IT Help Desk requests promptly
Must be highly organized.
Handles customer and associate questions and requests
Filing, typing and copying as needed
Aware of advertised sales
Keeps work area clean, neat and well stocked with supplies
Follows all Company Policies and Procedures
Provide a legendary experience for every customer, every time by assisting customers in making buying decisions by:

identifying and evaluating customers' needs
making product recommendations based off of this analys
promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up

Education and/or Experience

High School education or equivalent experience

Mathematical Skills / Reasoning Ability

Ability to calculate figures such as discounts and make change to customers

Communication Skills

Ability to communicate in a friendly and professional manner to our customers and other associates. Must possess above average communication skills. Ability to facilitate training to groups of up to 25.

Physical requirements

Able to stand & sit for extended periods

Other Knowledge, Skills and Abilities

Ability to establish and maintain effective working relationships with Management, co-workers and customers.

Ability to operate computerized Point of Sale register system and computerized Phone system

Ability to use Microsoft Office Word Processor and Spreadsheet software

Bass Pro Shops

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