Off-Site Adoption Counselor/Lifesaving Specialist

JOB SUMMARY

Reporting directlytothe Volunteer & Foster Program Coordinator,responsiblefor identifyinggood homes for dogs,catsand other animalsthroughoff-site adoption eventsand programs,while creating a positive experience for potential adopters andthecommunity, in supportofthe shelter's mission and goals.Responsible for helping to engage the public through community outreach. This position is grant- or donation-funded.

EXAMPLES OF WORK PERFORMED

• Actively engages with thepublic,as positive representation of theshelter

• Gains knowledge of animals and interacts with potential adopters tofacilitate matches

• Expands knowledge of animal behavior issues and remedies, improving probability of successful adoptions

• Provides high-quality customer service, adoption assistance, and information about animal care and behavior

• Reviews adoption applications and performs conversational interviews of potential adopters

• Determines andprofessionallycommunicates adoption approval or rejection statuses

• Maintains daily activities log and submits weekly to supervisor

• Transports animals, cages,and other equipment to and from off-site eventsand storefront locations

• Performseventset-up,provides care and cleaning of animals, transportation equipment, andpaperwork for events and storefront adoption centers

• Monitors the health of animals,identifies medical or behavioralconditions,and immediately reports to the

OperationsManager, Animal Health Technician and/or Behavioral Coordinator

• Exhibits a humane, caring attitude toward all animals, and advocates for their welfare

• Identifies unique demeanor, behaviors,and special needs of individual animals

• Worksdiligently at off-site eventswith minimal supervision and direction

• Follows all safety measures and policies, including proper animal restraints and reading animal behavioral cues, and promptly reports any safety incidents to leadership

• Performs special duties as assigned

• ORGANIZATION RELATIONSHIPS

Reports directly to

• Volunteer & Foster Program Coordinator

• Direct Reports

• No

• PHYSICAL DEMANDS

Position involves prolonged standing, walking, twisting, bending, stooping, kneeling, reaching, pushing, pulling, and other fine motor repetitive motions

• Position requires grasping, repetitive hand movement, and fine motor coordination

• Position involves lifting and carrying of animals and equipment weighing up to fifty (50) pounds, or up to one hundred (100) pounds with assistance, and exertion of up to twenty-five (25) pounds of force to move objects

• Ability to hear and/or see alert cues regarding animal and staff security

ENVIRONMENTAL FACTORS

• Work tasks are conducted indoors and frequently outdoors

• May work outside in inclement weather, including extreme heat, cold and wet conditions

• Frequent handling of animals, including contact with waste and blood

• Exposure to unpleasant smells and a noisy and wet environment associated with a shelter

• Frequent exposure animals that are agitated or injured that may attempt to bite or scratch

• Regular travel between work sites is required

• IRREGULAR HOURS

Flexibility to work evenings, weekends, and holidays is a schedule requirement

• May be deemed essential personnel for emergency situations, at discretion of Director

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.

MINIMUM QUALIFICATIONS

• High school diploma and one (1) year of customer service or community outreach experience; OR an equivalent combination of education and experience

• Demonstrated ability to work independently, as well as in a team environment

• Knowledge of the humane care, feeding, handling and restraint of animals

LICENSES AND CERTIFICATIONS

• Required within thirty (30) days of employment

• Valid driver's license

PREFERRED QUALIFICATIONS

• Six (6) months experience and/or training working with animals in an animal hospital, shelter, or related animal facility

• Knowledge of dog and cat body language cues

EMPLOYMENT TESTING

• Employment is contingent on passing any post-offer pre-employment screening as listed below:

Criminal background check: Yes

• Motor Vehicle Record check: Yes

• Drug screening: Yes

• Physical exam: No

• Psychological exam: No

• Additional: N/A

SUPPLEMENTAL INFORMATION

A Williamson County online application (resumes alone are not sufficient) must be received before the position is closed. Positions are open until filled, subject to close at any time after five (5) business days. The Human Resources Department is located at 100 Wilco Way, Georgetown, TX 78626. Phone (512) 943-1533 or visit our website atwww.wilco.org/hr.

Williamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.

TOBACCO FREE WORKPLACE POLICY

Williamson County is a tobacco free workplace. The use of tobacco and non-tobacco products such as vapor, e-cigarettes and the use of chewing tobacco or like products is prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment.