*Primary Location: *3003 Summit Blvd, Gainesville, FL, US
Division: *Cox Automotive
Job Level: *Director/Senior Director
Shift: *Day Job
Requisition Number: *202102971_75429115
The Account Director, Partner + Retail Experience is responsible for growing and maintaining a book of business designed to deliver Cox Automotive dealer solutions (i.e., Websites, Digital Retailing, ICO, Listings, etc.). This client facing role is a key direct and indirect revenue enablement function for the company. You will be responsible for partnering with all team members associated with the account to conduct account planning, identify & manage account lifecycle and set and execute client strategy to drive greater share of wallet while providing a superior client experience.
This position will also collaborate with Sales Leadership and Business Unit Leaders of Cox Automotive to identify, prioritize, develop and sell OEM Programs that deliver dealer solutions to their retailer. This role will be responsible for interacting with the OEM client to understand and discover the clients goals and strategies, pitch/sell applicable Cross-Cox OEM Dealer Programs, and ensure successful delivery of those solutions yielding targeted sales results.
Manage C-suite and major decision maker relationships within a book of business, advise clients on business and industry trends and help them derive maximum value from their investment in Cox Automotive brands
Help the C-suite and major decision makers identify and establish a strategic roadmap or blueprint for business success and position Cox Automotive as the partner to help them achieve their vision
Partner with an OEM Account Management team to drive client satisfaction, execution, and retention focused on the existing relationship
Responsible for OEM revenue generation, retention, and growth achieving and exceeding budgeted revenue targets
Utilize Altify to document strategy, opportunities and align the organization around resources and supported needed for sale and execution after sale.
Identify, input and manage qualified sales opportunities in Salesforce.com.
Ensure client retention through the contract renewal cycle and, where necessary, support the renewals process to minimize client attrition
Influence and enlist other internal functional support services (e.g. marketing, operations, pricing, product, etc.) as needed to ensure client success and revenue growth for Cox Automotive
Closely coordinate with boundary partners (Client Partners, Client Strategy, Value Strategy, Sales Operations, other Sales teams, etc) involvement with account management activities:
Develop and present sales presentations and proposal that meets clients needs
Present proposals to client and obtains final approvals from client and Cox Auto
Use selling skills to increase market share within assigned accounts
Collect, organize and report on external data that impacts the client
Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S. based job. (Reasonable accommodations for medical and religious objections will be considered.)
Prioritize opportunities for assigned accounts and collaborate with dealer sales teams to plan and execute against these opportunities based on many factors including our operational bandwidth ability to execute and dealer sales capabilities
Responsibility for achieving OEM Dealer Program budgeted revenue for assigned accounts
Foster innovation and ongoing dialogue with the OEM client on the value proposition, scoping, pricing and execution of the program
Utilize Altify and Challenger Sales methodology to plan and execute against revenue targets
Be a champion of and embody Cox Automotives Core Values
5-7 year of Executive Sales with a successful track record of meeting and exceeding target performance.
Demonstrate a history of Achievement and discipline to manage the sale of intangible software solutions to large corporations
Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialogue.
Expertise and experience managing large, complex accounts at the most senior business levels (C-Suite) and other major dealer group executives.
Strong problem solving and conceptual thinking abilities.
Excellent relationship and communication skills, with the ability to effectively navigate and mediate conflict and foster honest dialog.
Experience managing large, complex accounts at the most senior business levels (C-Suite) and other major dealer groups.
Experience with Account Portfolio Management, Planning and Opportunity Prioritization
Knowledge of Cox Automotive (and auto industry) product suites, business benefits and monetization strategies.
Up to 40% overnight travel
Who We Are
About Cox Automotive
Theres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions
Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
Cox is an Equal Employment Opportunity employer
All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.