Ocom - Business Office Manager

EVERY DAY GIVING EXCELLENCE

"Each Patient, Each Family, Each & Every Time"

Our staff is committed to creating an environment in which patients not only receive the best quality care but also the highest level of service. The staff works to continuously improve the processes that are important in meeting the needs of patients, their families, our physicians, and their staff.

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Business Office Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

Overall Responsibility:

Business Office Manager for OCOM.This position will be the supervisor of Business Office functions and employees, Medical Records department functions and employees and the OCOM South Reception/Admitting department functions and employees.This position reports to the Chief Financial Officer and is responsible for the management and coordination of all financial and business office activities.This position in conjunction with a centralized account office will be responsible and accountable for the coordination of the hospital's financial statements.The usual managerial functions of evaluation, control, planning and financial oversight are expected to guide the activities of the person in this position.This person is expected to spend hands-on time in Patient Accounting, Pre-Certification, Insurance Verification, Denials Management, Patient Access, Utilization Review, Risk Management, Managed Care Compliance, Coding, and Health Information Systems.This position will direct the recruiting, education and hiring of business office staff for the facilities.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.Duties, responsibilities, and activities may change at any time with or without notice.

Key tasks and responsibilities:

• Develops subordinates' skills and encourages growth.

• Conduct staff meetings.

• Maintain current policies and procedures for the facilities' business office.

• Provides direction and is knowledgeable on all aspects of BO functions.

• Responsible for the Center's operations within all legal, regulatory, and accreditation standards as it relates to the business office and medical records departments.

• Responsible for all accounts receivable activities and ensure timely cash flow.

• Participate in USPI EDGE program.

• Perform other activities as requested by the Chief Financial Officer &/or CEO.

• Assume appropriate operational responsibilities as necessary.

• Work with other facility employees to ensure smooth and efficient flow of patients through the facility.

• Monthly and other reporting activities as required.

• Assist with performance reviews for Business Office related contracts &/or agreements.

• Participate in Center's Performance Improvement/Risk Management and Accreditation teams.

• Ability to approve time correction forms and view staff schedules to ensure corrections were made through Kronos and complete bi-weekly payroll reports.

• Submit staff hours management to CFO daily for prior day hours worked by POB staff.

• Follows regulations and guidelines protecting the confidentiality of health related information.

• Responsible to comply with all USPI internal control practices, compliance and policies.

• Participate in providing data to CEO/CFO for monthly MEC.

• Assist CFO in preparing for Monthly Operations Review call with USPI's Home Office team.

• Review DNFB report daily to ensure claims are released in a timely manner.

• Track and report daily totals & production of billing, payment posting, scheduling & verification to ensure efficiency within the department and to be proactive in spotting potential work flow issues.

• Assist CFO in collecting data for annual Medicare Cost Report.

• Keeps up-to-date on any insurance guideline changes & communicates to staff in a timely manner.

• Directs Fraud prevention and detection activities.

• Enforces compliance with internal and external controls and policies.

Benefits:

At OCOM we recognize our staff as our number one asset, and are proud to offer them:

• Free use of our on-site gym

• Comprehensive Medical, Dental and Vision Insurance

• Company Paid Life Insurance policy for employee with option to purchase additional coverage for employee, spouse and/or dependents.

• Company Paid Long Term Disability.

• Company Paid AD&D insurance.

• Short Term Disability available for purchase.

• 401(k) with a generous match.

• 7 paid holidays.

• High competitive salaries with bonuses and incentives.

• Generous PTO accrual program and personal days.

• FSA & HSA programs.

• License/Education Reimbursement.

• Weekends and holidays off.

• Employee Discount Program on travel, shopping, daycare, and much more.

• Incredible Work-Life balance.

Environmental and physical requirements:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee works in a temperature controlled environment. Candidate must be able to read and speak English fluently, have cognitive skills for math, reading, computer skills, and communication skills to deal well with the public (customers) as well as peers.Vision for near, mid-range, far and accommodation.Hearing for low, medium and high pitch.Job requires sitting for 70% of activities with minimal up and down activity.Job risk include exposure to computer for 6-7 hours per day with typing activities, lifting of 20-30 pounds maximum, potential for exposure to blood and body fluids (minimal), and exposure to infectious disease.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Required Skills:

Supervisory Responsibility

This position has direct supervisory responsibilities and serves as a coach and mentor for other positions in the department.

Licensure and Certification:

Will have at least a Bachelor's degree, preferably in Business, Accounting or Finance with MHA preferred.

Required Experience:

Experience required:

• Must have 3 years Business Office experience in an Acute Hospital Setting

• Supervisory experience, computer skills, knowledge of medical terminology and coding.

• Mathematical skills required to calculate percentages, interest, and practical application of account receivables and accounts payable functions.

• A track record of effective hospital A/R management is a must.

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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