OCM Manager

NTT Data Corporation Montgomery , AL 36101

Posted 2 months ago

Req ID: 59686

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

NTT DATA Services currently seeks a OCM Manager to join our team in Montgomery, Alabama (US-AL), United States (US).

The Organizational Change Manager will play a key role in the successful implementation and adoption of large health care system implementations/enhancements. The Organizational Change Manager must apply change management strategies and methods to meet business, schedule, and budget objectives. This person will focus on the people side of change including changes to business processes, systems and technology, job roles and organizational structures. The primary focus will be creating and implementing organizational change management plans that minimize user resistance and maximize user engagement. The Organizational Change Manager will work to drive faster adoption, greater ultimate utilization, and higher proficiency on the changes impacting employees in the organization such that business results are achieved. It will be important for the Organizational Change Manager to maintain a broad understanding of project activities and processes, and to apply a structured organizational change management approach and methodology to help ease the impact to personnel.

Key Responsibilities

  • Develop the OCM Approach and Strategic plan for a large complex IT program implementation

  • Execute the OCM Plan and track progress

  • Create and maintain the OCM Project Schedule

  • Conduct stakeholder analyses and assessments

  • Understand client's organization and change management issues, explain the factors involved and shape organizational solutions to deliver value to the client

  • Work closely with communications, organizational development, and human resources teams to develop change management plans around communications, training and coaching; support execution/implementation of these plans

  • Coach senior leaders and executives to meet their role of change sponsor

  • Support the project team in integrating change management activities into their project plans

  • Support and coach front-line managers and supervisors to help their direct reports through transition

  • Identify potential personnel risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns

  • Help re-align the organization, its people, and their actions with critical business changes

  • Develop surveys, newsletters, and other communication materials as needed

  • Support status reporting requirements and timelines

  • Apply a change management process and tools to create a strategy to support adoption of the system and business changes

  • Support the design, development, delivery, and management of communications

  • Undertake any additional duties as they are assigned by their Manager

Basic Qualifications

  • Minimum 5 years total work experience

  • Minimum 3 years of experience as an Organizational Change Management Lead

  • Minimum 3 years of experience on Medicaid or Major Health Care Payer projects

  • Minimum 3 years of experience with Medicaid Enterprise Certification Toolkit and CMS procurement requirements

  • Minimum 3 years of experience with Medicaid Information Technology Architecture (MITA) 3.0 including the maturity matrix and the Seven Conditions and Standards

  • Working knowledge of the Medicaid Transformation Initiative

  • Ability to engage at the executive leadership level

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices.com to learn more.

NTT DATA, Inc. (the "Company") is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.


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OCM Manager

NTT Data Corporation