The successful candidate for this position must show proven experience working in a lead OCM role during development of one or more projects of equivalent scope and complexity, preferably within a State and Local Government agency. If more than one OCM consultant is being proposed, the proposed Lead OCM consultant must meet all mandatory skills and experience.
Mandatory Skills and Experience
The successful candidate for this position must have the following specific skills and experiences to assure project success:
Three (3) years experience in a primary OCM role on at least one IT project of similar size and complexity that includes multiple integrated business functions, multiple external system interfaces, and processes at least two (2) million transactions annually.
Two (2) year of experience in a primary OCM role for at least one (1) CA state project
Desirable Skills and Experience
Experience in writing and implementing OCMPs for IT Projects in organizations of similar scope and complexity.
Experience in developing to-be business process models for a State IT project.
Experience in engaging stakeholders in the change management process
Experience in planning and implementing change management communications
Experience in planning and implementing training within the change management context.
Experience in OCM activities related to migrating users from the as is to the to be business processes and practices and the associated training.
Extensive understanding of how organizations and people go through a change and the organizational change process.
Experience and knowledge of change management principles, methodologies and tools.
Experience with medium-scale organizational change efforts.
Prosci Change Management Certification, or similar designation
Experience with project management approaches, tools and phases of the project lifecycle
Experience working with any of the stakeholders listed in a preceding section of this document.
Knowledge of interactions between state governments in the joint operation of automated systems.
The successful candidate for this position is expected to demonstrate the following attributes and work skills.
Exceptional communication skills both written and verbal.
Excellent active listening skills.
Ability to clearly articulate messages to a variety of audiences.
Organized with a natural inclination for planning strategy and tactics.
Problem solving and root cause identification skills.
Able to work effectively at all levels in an organization.
Must be a team player and able to work collaboratively with and through others.
Understanding of organizational issues and challenges.
Ability to establish and maintain strong relationships.
Ability to influence others and move toward a common vision or goal.
Flexible and adaptable; able to work in fast pace environments.