Position: Ocean Import Coordinator
Reporting To: Operations Manager
FLSA Classification: Non-Exempt
The Ocean Import Coordinator is responsible for processing import shipments while coordinating and maintain excellent customer service. The goal will be to achieve high accuracy through our forwarding systems to ensure high productivity and operational excellence.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for managing commercial terms of freight (i.e. LC, bank releases, check disbursement)
Confirm J2J/Create Jobs
Responsible for confirming credit status
Responsible for initiating OS&D
Issue in-hand Documentation
Transfer files to brokerage
Responsible for customer service internally, bookings, documentation, and execution of routing for assigned shipments
Responsible for assisting department co-workers with problems, issues, and questions
Responsible for informing management of progress and requirements of the department
Responsible for reviewing all documents
Notify exceptions to customer service
Verifies that shipments are processed through U.S. Customs
Assists the day-to-day operations of the import department to ensure that customer requirements are met
Responsible for communicating information and instructions to/from vendors
Other duties as assigned by management
3+ years of experience as import coordinator preferred
Customs Broker License preferred
College Degree or equivalent experience preferred
Excellent written and verbal communication skills
General knowledge of Microsoft Office applications
Qualified applicants (internal and external) must currently possess legal authorization to work in the United States
Excellent interpersonal and communication skills
Ability to balance multiple priorities
Desire to working in a transaction processing environment
Ability to operate in global environment
Self managing and pro-active
Ability to work in a team environment
Strong written and verbal communication skills
English is the principal language for this position. This position requires good written and verbal communication skills and the ability to communicate effectively in a diverse multicultural environment.
Proficiency in the use of Microsoft Office, Excel, PowerPoint, and other technical software is required.
While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to walk and use hand and eye coordination. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.
WORK HOURS AND ENVIRONMENT
The current work schedule for the position is Monday
STATEMENT OF NON-INCLUSIVITY
This job description is not to be construed as a complete listing of the duties and responsibilities that may be given to any employee. The duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.