United States of America
PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA
Do you feel fulfilled when you help others succeed? Are you fascinated by the way the people learn and grow? Have you considered what it may be like to work at Pratt & Whitney? If so, we want to hear from you! We have an excellent opportunity for a hard-working Operational Commercial Engines Customer Technical Support Senior Engineer in East Hartford, CT.
Would you like to be part of an evolving, globally diverse company that's moving fast to craft the future of aviation? Customers all over the world depend on our technology and the people behind it. As a part of our team you'll help answer today's challenges in powered flight while crafting and supporting tomorrow's solutions.
As a recognized leading producer of the world's most powerful jet engines, we strive to find dedicated individuals to support our organization. If you aspire to contribute to a dynamic environment and possess the motivation to convert new ideas into practice, this may be the opportunity you've been looking for.
The Operational Commercial Engines (OCE) Cold Section Engineer works very closely with field service representatives and airline customers to:
Coordinate service issue management and resolution with appropriate engineering and business partners.
Develop maintenance and retrofit plans that ensure safe, reliable and cost-effective engine operations.
Develop and implement industry support programs and fleet management strategies to resolve service challenges.
Preparation of technical communications to customers responding to their inquiries and/or advising them of new issues.
Initiate Engineering Authorizations (EA's) for engine/ module/ piece part inspections and limits for incorporation in technical manuals, service bulletins and the Maintenance Planning Guide.
Provide leadership and coordination of technical hardware investigations.
As an active participant in the engineering CIPT, identify and drive resolution of design and service issues and drive maintenance cost initiatives for assigned hardware.
Review of new or changed designs for impact on airline requirements.
Review and maintain hardware performance and reliability data/trends.
Develop presentations and participate in technical conferences and customer meetings.
Less than 10% travel
The final Grade/Level for this position will be based on Qualifications and Experience
To be successful in this position, you should have the following experience:
Experience working in a MRO environment.
General knowledge of gas turbine engines and experience with airline customers
Excellent Judgment and professional maturity
The ability to create positive relationships and craft clear communication
Our diversity strategy is to build a workforce and environment where every employee is valued so innovation and creativity thrive and to ensure that our employees are engaged and empowered.
United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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United Technologies Corporation