Patient Services Team Lead - Texas Health Huguley- operated as joint venture between Texas Health Resources and AdventHealth
Location Address: 11801 South Fwy., Burleson, TX 76028
Top Reasons to Work At Texas Health Huguley, Burleson, TX
Our care for patients extend to the spiritual level by praying with patients and families and providing on call, 24 hours, 7 days a week Chaplains for spiritual support.
Award winning facility and departments including "Great Place to Work" by Becker's Hospital Review and Gallup.
Work with the latest technology and top experts including "Daisy Award" recipients while on the way to Magnet status-2020.
Amazing medical benefits through Aetna plus an onsite full-service fitness center.
Growth opportunities designed for each employee.
Located about 10 minutes from downtown Fort Worth and near TCU in the award-winning school district, Burleson ISD which also provides a low-cost of living.
You Will Be Responsible For:
Oversees patient services including host team, tray accuracy, food quality and nutrition adherence, nourishment stocking, and other patient service areas deemed appropriate by leadership.
Interacts with patients and other employees in a pleasant and helpful manner with patient satisfaction in mind always.
Adheres to specific diets and nutritional guidelines when offering menu options to further the healing of the patient.
Accurately and efficiently serves each patient meal.
Reviews menu processing system with patients and help patients choose their food options.
Provides verbal menu and takes meal orders electronically from patients on assigned floors during allotted time.
Builds and delivers late trays.
Works additional tray line stations if requested by leadership.
Assures efficient patient food service by accurate use of the CBORD Diet Office software system.
Follows proper procedure during computer downtime for continuation of accurate patient meal service.
Communicates with nursing, dietitians, and other care providers to provide best nutritional care for patients
Follows all safety and sanitation standards set by hospital and nutrition department.
What You Will Need:
High school graduate or GED
Basic computer skills.
5+ years hospital customer service
Associates Degree preferred
Experience with patient food service and modified diets preferred
Registered Diet Technician preferred
Responsible for oversight of diet host team and patient meal services. Responsible for patient services clerical work and patient rounding. Serves as kitchen supervisor as needed. Promotes optimal patient, guest, and interdepartmental staff relations.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Adventist Health System