Nutrition Associate Patient Services

Nutrition Associate Patient Services

• AdventHealth South Overland Park

All the benefits and perks you need for you and your family:

• Benefits from Day One

• Paid Days Off from Day One

• Career Development

• Whole Person Wellbeing Resources

• Mental Health Resources and Support

• Sign On Bonus Available

Our promise to you:

The food and nutrition department recognizes that food nourishes the mind, body, and soul. We are committed to providing compassionate care that meet or exceeds our quality, service, and excellence standards. We value diversity, embrace inclusivity, and respect all individuals regardless of race, religion, or culture.

Days: 8:00am-4:30pm with alternating weekend work. Flexible to work 6:30am

• 3:00pm as needed.

Location Address : 7820 W. 165 th St.; Overland Park, KS 66223

The community you will be caring for:

When you need care, you don't want to have to travel far. Our dedicated team at AdventHealth South Overland Park provides a full suite of medical and emergency services to communities in southern Johnson County. Our team of experts offer 24/7 emergency room services, ICU care, labor and delivery, cardiology care, surgical services, physical, occupational and speech therapy, imaging and more. The state-of-the-art hospital is connected to a medical office building with a full suite of medical services including internal medicine, cardiology, orthopedics, OB/GYN, endocrinology and more. Join us and our commitment to helping patients feel whole for their whole life.

The role you'll contribute:

Nutrition Associate 1 acts as customer service liaison between Nutrition Services, Nursing units, and patients with the focus of providing excellent customer service and outstanding patient care. Nutrition Associates perform a variety of duties including but not limited to: food preparation; meal delivery; stocking/restocking of department supplies; sanitation functions; safe food handling; patient menu selections; cafeteria cashier. Nutrition Associate 1 must be able to work accurately and efficiently on multiple tasks throughout the day and is capable of frequently switching tasks to focus on patient requests or other pressing customer service needs.

The value you'll bring to the team:

Nutrition Associate 1 acts as customer service liaison between Nutrition Services, Nursing units, and patients with the focus of providing excellent customer service and outstanding patient care. Nutrition Associates perform a variety of duties including but not limited to: food preparation; meal delivery; stocking/restocking of department supplies; sanitation functions; safe food handling; patient menu selections; cafeteria cashier. Nutrition Associate 1 must be able to work accurately and efficiently on multiple tasks throughout the day and is capable of frequently switching tasks to focus on patient requests or other pressing customer service needs.

What You Will Be Responsible For:

• Actively reaches out to nursing units as well as patients to gather meal orders, preferences and clarify orders.

• Strives to go above and beyond the customer's expectations and tries to satisfy the patient/guest's needs even when it is outside the normal routine.

• Always maintains professional behavior and appearance in the workplace through grooming, dress, language, and non-verbal behavior.

• Informs supervisor/manager of patient/guest comments and food service issues.

• Assuring that the meal tray matches the meal ticket for patient safety as well as identify and correct any errors.

• Maintains patient confidentiality in accordance with HIPAA regulations at all times.

• Demonstrates knowledge of the basic diet types and can help guide patients in meal selections, as well as audit meal tickets to meet diet goals.

• Understands where to find and how to follow patient menu recipes.

• Consistently arrives on time for shift, beginning tray line on time, and arriving on nursing units at the same time each day, and completes work in an efficient manner.

• Capable of making reasonable, rational, common sense decisions while working with patients, nutrition staff, medical staff, and guests.

• Responds to patient requests with compassion and efficiency; communicates with patients regarding service recovery.

Qualifications

The expertise and experiences you'll need to succeed:

KNOWLEDGE AND SKILLS REQUIRED:

• Read, Write & Speak English

• Legible handwriting

• Mathematical skills essential to job duties

KNOWLEDGE AND SKILLS PREFERRED:

• Bi-Lingual (English/Spanish)

• Skilled at Microsoft office suite

• Experience with a Point of Sale System

• Food Safety and Sanitation

EDUCATION AND EXPERIENCE REQUIRED :

• No previous experience is required.

EDUCATION AND EXPERIENCE PREFERRED:

• 1 years of position related experience

• Prior experience as a dietary aide, diet clerk, clerical or hospital/care facility foodservice

LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:

• ServSafe Foodservice Certified

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Nutritional Services

Organization: AdventHealth South Overland Park

Schedule: Full-time

Shift: 1 - Day

Req ID: 24013528

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.