Nursing Supervisor/Aoo - Nursing Supervisors

New Hanover Health Network Wilmington , NC 28412

Posted 6 days ago

Job Details

This position has access to and knowledge of extremely sensitive, private and confidential materials. Ability to maintain the highest standard is required with zero tolerance.

All the primary duties within this document will be performed according to established policies, procedures and guidelines within the department and the Medical Center.

JOB SUMMARY:

Reporting to the Manager of Nursing Supervisors/AOOS; the Administrative Operations Officers (AOO) and the Nursing Supervisor are responsible to ensure delivery of safe patient care, facilitate patient flow during evening/nights, weekends and holidays, and to collaborate and coordinate with the Nursing Supervisors at Cape Fear to effect safe patient placement and ensure a positive patient experience. The Nursing Supervisors/AOOs manage nursing activities, operational processes and patient placement throughout the Medical Center to assure quality patient care for all New Hanover Regional Medical Center patients. The nursing supervisors/AOOs serve as the administrative representative of the hospital in the absence of the administrative staff, interpreting and enforcing policies to all related departments as needed.

PRIMARY JOB DUTIES:
1.Responsible for overall assessment of census and coordination with Emergency Department, Vita Link, the Transfer Center, Directors and Managers to ensure maximum utilization of patient care capacity during evening/nights/Weekends and Holidays.
2.Serve as Administrative Representative on their shift.
3.Collaborates with all departments and identifies and removes barriers affecting timely delivery of patient care services across the system. Ensures patients are placed in beds with no delay.
4.Work closely with Medical Staff, Patients, Families and Community Resources to ensure patient care needs are met in a timely manner and that the patient's experience is positive.
5.Enhances internal communications between departments and units to ensure patient care needs are met.
6.Serves on teams, committees, etc. as appropriate that impact patient flow. Will serve as advisor to groups regarding off-shift issues that impede patient flow or the delivery of quality patient care.
7.Develops collaborative relationship with management and staff of both campuses to ensure consistency and improve internal and intra-network patient flow issues.
8.Creates networks with other organizations and peers for benchmarking and performance improvement. Enhances personal development thru professional associations, seminars, training, etc.
9.Demonstrates the Standards of Performance for Ownership, Communication, Compassion and Teamwork.
10. Models and reinforces Service and operational Excellence on the units at all times
11. Effectively demonstrates the mission, vision and values of the organization on a daily basis.
12. Maintains smooth Patient flow and ensures the Emergency department is not hindered due to patient flow issues.
13. Supervisor and AOO roles are interchangeable.
14. Will lead the organization in a Disaster situation until command center team arrives.
15. Serves as contact and resource person for personnel within the Healthcare Network and other Healthcare facilities
16. Works closely with all departments within New Hanover Regional Medical Center, coordinating and problem solving to provide safe and efficient patient services
17. Evaluates, prioritizes and directs patient flow and Nursing Services within New Hanover Regional Medical Center and works with VitaLink and the Transfer Center for the transfer of patients from outlying facilities.
18. Participates in the development of hospital policies, serving on various hospital committees and teams.
19. Works closely with Administration, CNRO and Nursing Personnel in coordinating nursing staff and patient ratio patterns. Adjust staff assignments to meet high census and acuity situations.
20. Listen to, evaluates, and acts on needs, problems, and suggestions of patients, visitors, nursing staff, physicians, and others. Communicates information of events to the appropriate members of Administration.
21. Responds to all Emergency Codes (Code Aster, Code Pink, Code Red, Code Blue, Code Gray and, etc.) within the Medical Center, assuming HEICS leadership role and setting up Command Center when indicated until the Emergency Response Team arrives.
22. Appropriately communicates information in accordance with hospital policies and procedures.
23. Monitors physical environment of the Medical Center on daily rounds, and reports problems to the appropriate department
24. Creates a productive environment by demonstrating positive behaviors between self, nursing staff and all Medical Center personnel.
25. Ensures accurate completion of the Administrative Report daily.
26. Performs other duties as needed to facilitate patient care within the Medical Center, such as: Notary, EKG technician, assisting Special Police and Pastoral Care with viewing of expired patients in the morgue, and management of blood borne exposures when Employee Health is closed.
27. Annually continues personal development to enhance practice and profession.
28. Effectively demonstrates the mission, vision and values of New Hanover Regional Medical Center on a daily basis
29. Performs other duties as assigned.

ESSENTIAL JOB SPECIFICATIONS:
1.Education: Bachelor's required -Master's Degree preferred.
2.Licensure / Certifications: North Carolina Registered Nursing License. BLS/ACLS required. Notary Public preferred. (ACLS must be obtained within 12 months of hire).
3.Experience: Minimum of 3 years clinical nursing experience or related experience in health care. 1-year previous management or leadership experience preferred. (experience at New Hanover Regional Medical Center preferred)


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
RN Supervisor PMH Nursing Admin

New Hanover Health Network

Posted 2 weeks ago

VIEW JOBS 1/29/2019 12:00:00 AM 2019-04-29T00:00 Job Details This position is located at Pender Memorial Hospital in Burgaw, NC. Current NHRMC employees applying to this position should complete a Pender Memorial Hospital external application by clicking below the job description on Click Here to Apply Online. This position would not be considered an internal transfer for an NHRMC employee. This position has access to and knowledge of extremely sensitive, private and confidential materials. Ability to maintain the highest standard is required with zero tolerance. All the primary duties within this document will be performed according to established policies, procedures and guidelines within the department and the Medical Center. JOB SUMMARY: Reporting to the Manager, Community Access, the RN Supervisor is responsible to ensure delivery of safe patient care, facilitate patient flow during evening/nights, weekends and holidays, and to collaborate and coordinate with the nursing staff to ensure safe patient placement and positive patient experience. The RN Supervisor manages nursing activities, operational processes and patient placement throughout the hospital to assure quality patient care for all PMH patients. The RN Supervisors serve as the administrative representative of the hospital in the absence of the administrative staff, interpreting and enforcing policies to all related departments as needed. PRIMARY JOB DUTIES: 1. Visits all nursing units throughout shift to supervise nursing care and to ascertain conditions of patients and overall status of nursing units. 2. Visits other patient care departments to provide guidance and direction as needed. 3. Examines patient charts, as needed, for accuracy and completeness and assures conformity to services prescribed by the physician. 4. Interprets hospital policies and regulations to staff members, patients and visitors and conformity to the same. 5. Implements general policies and procedures and informs staff of changes. 6. Complies with and assists in monitoring quality improvement activities. 7. Performs clinical functions as needed. 8. Reviews patient care assignments made by charge nurse to assure appropriate workload. 9. Assigns and covers meal relief when necessary. 10. Communicates with physicians regarding patient's conditions as needed. 11. Gives a concise report of patient's condition, information and incidents that indicate the general tone of the departments within the hospital to the oncoming administrative personnel. 12. Coordinates placement of patients to be admitted or transferred. 13. Receives and documents call-ins and cancellations of staff. Independently responds to replace these unplanned vacancies and records change on resource sheets. 14. Procures equipment, drugs, and supplies if requested. 15. Performs quality initiatives as required. 16. Performs and documents patient rounding every shift. 17. Demonstrates Standards of Performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. 18. Performs other duties as assigned. ESSENTIAL JOB SPECIFICATIONS: 1. Education: Graduate of an accredited school of nursing, either through an ADN, Diploma or BSN program required. 1. Licensure/Certifications: Current license to practice professional nursing in the State of North Carolina. BCLS required and certification in departmental specialty preferred. Must maintain the annual required CEU's as defined by NCBON. Additional hours may be required by the unit /dept 2. Experience: A minimum of two years supervisory experience and three years clinical nursing experience preferred. 3. Other (hours of work): Must be flexible with work schedule. 4. Population served: Neonates Infants Pediatrics Adolescents (12 – 17 years) Adults ( 18 – 71 years) Geriatrics ( 72 + years) New Hanover Health Network Wilmington NC

Nursing Supervisor/Aoo - Nursing Supervisors

New Hanover Health Network