Nursing Administrative Coordinator And Data Analyst - Joint & Spine Center

Under limited supervision of the department chair and according to general directions, performs varied secretarial and administrative duties such as composing and typing complex correspondence, relaying confidential information, gathering and interpreting information to develop complex reports and maintaining departmental files. Uses discretion and judgment in screening important visitors and telephone calls and in planning and organizing own work as well as department chair's in meeting established priorities. Provides analytical and technical support to department chair by identifying and evaluating benefits and non-financial implications of existing or new programs. Reports on organization and operational information. Completes special projects as needed.

Education:

Bachelors required; Bachelors in Business Administration, Healthcare Administration or another related field preferred

Experience:

1 year progressive experience preferably in finance, healthcare operations, or accounting, or an internship in a healthcare setting

Knowledge, Skills and Abilities:

• General knowledge of office practices, procedures, and equipment; of business English, spelling, punctuation grammar and arithmetic

• Skill in Data analysis and interpretation

• Skill in using computers and a variety of personal productivity applications, specifically Microsoft Excel, Microsoft PowerPoint, and Epic

• Skill in understanding and following oral and written instructions and in communicating effectively both orally and in writing

• Skill in proofing office correspondence, forms, and other work product for typographical errors, spelling, grammar, and punctuation

• Ability to read and write well enough to proof and edit non-routine reports, correspondence and charts for sentence structure, grammar and readability. Ability to compose and type routine responses to requests for information for supervisor's signature

• Timely production of accurate work in deadline-oriented environment

• Ability to successfully work independently and in a team to produce quality deliverables

• Exhibit sense of urgency when responding to requests and the ability to prioritize multiple projects

Principal Duties and Responsibilities:

• Composes and types complex correspondence, memos, forms, charts, tables, records, reports and manuscripts from rough draft, machine dictation or verbal dictation. Proofreads and edits final draft materials for accuracy and consistency to hospital policy.

• Utilizes knowledge of variety of GBMC policies and procedures to gather data and information; uses data to develop complex administrative and statistical reports. Types confidential and sensitive reports and records.

• Receives and screens visitors and telephone calls. Interacts with a variety of contacts, including executives, medical staff, influential representatives of outside organizations.

• Arranges meetings and conferences, schedules appointments, completes travel and conference arrangements and maintains calendars. Attends meetings, sets agendas, takes and transcribes minutes, often of a highly confidential nature.

• Receives, reviews and forwards mail to appropriate individuals. Responds to routine inquiries for information in a

timely fashion.

• Maintains department records and filing systems. Maintains confidentiality of verbal or written material.

• Operates standard office machines and equipment such as calculators, computers, copy machines and dictation equipment. Participates in training sessions for new computer programs and shares information with others.

• Administers and monitors reviews expenditures for office supplies, travel expenses, etc. and gathers necessary support information for supervisor's approval. May coordinate and maintain department budget

• Prepare reports, papers and maintains regulatory documentation as needed.

• Identifies, gathers and analyzes information on nursing/departmental metrics, utilizing various sources of data including, but not limited to Epic reporting, LDM trends and other global nursing metrics.

• Works with nursing leaders to enhance skills/comfort level with various software systems to include, but not be limited to Excel, Word, PowerPoint, Epic reporting, Verge, etc.

• Works cooperatively within own unit/department and with other units and departments. Fosters a productive team environment and positively influences team members.

• Attends and actively participates in departmental staff meetings

• Coordinates research, development, and successful completion of special data analysis projects as requested by management. Establish, maintain and provide updates on timelines for projects and coordinates with internal and external participants to clarify and meet expectations.

• Effectively and efficiently fulfills responsibilities to achieve the greatest benefit at an acceptable cost. Actively participates in continuous performance improvement and identifies waste and inefficiencies.

• Suggests new ways of performing job duties that will result in improved safety, quality, productivity, increased referral volumes, and cost savings. Continually strives to suggest and implement ways to improve personal, departmental, and institutional performance.

All roles must demonstrate GBMC Values:

Respect

I will treat everyone with courtesy. I will foster a healing environment.

• Treats others with fairness, kindness, and respect for personal dignity and privacy

• Listens and responds appropriately to others' needs, feelings, and capabilities

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

• Meets and/or exceeds customer expectations

• Actively pursues learning and self-development

• Pays attention to detail; follows through

Accountability

I will be professional in the way I act, look and speak. I will take ownership to solve problems.

• Sets a positive, professional example for others

• Takes ownership of problems and does what is needed to solve them

• Appropriately plans and utilizes required resources for various job duties

• Reports to work regularly and on time

Teamwork

I will be engaged and collaborative. I will keep people informed.

• Works cooperatively and collaboratively with others for the success of the team

• Addresses and resolves conflict in a positive way

• Seeks out the ideas of others to reach the best solutions

• Acknowledges and celebrates the contribution of others

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient.

• Demonstrates honesty, integrity and good judgment

• Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers

Results

I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

• Embraces change and improvement in the work environment

• Continuously seeks to improve the quality of products/services

• Displays flexibility in dealing with new situations or obstacles

• Achieves results on time by focusing on priorities and manages time efficiently

COVID-19 Vaccination

All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.