Nurse Supervisor - Specialty & Surgical Clinic Services

Pay Range:

$39.51-$62.98 Hourly

Wage offered depends on job-related experience, knowledge, and skills.

HOURS: Monday-Friday 8-5

Department: Pullman Surgical Associates, Palouse Urology Center, Pullman Regional Pain, Pullman Foot and Ankle, Palouse Heart Center, Palouse Sleep Medicine, Palouse Psychiatry and Behavioral Health

Reports to: Practice Manager

Classification: Hourly

Position overview:

Under the direction of the Practice Manager, the Clinical Staff Supervisor coordinates and manages the clinical support staff and the clinical workflows and activities within the clinic. This position functions as an integral member of the clinic leadership team, bringing the professional nursing perspective to the group and upholding the standards of nursing practice. Focusing on patient, provider and caregiver satisfaction to ensure a high level of quality healthcare. Ensures compliance with established clinical policies and procedures. Participates in Pullman Regional Hospital wide special projects, committees or task forces as requested.

Essential Functions:

• Provide leadership and direction to department team members.

• Foster a positive and collaborative team culture within the department and organization.

• Implement departmental and organizational strategies.

• Ensure projects are completed on time; within scope and within budget.

• Allocate resources efficiently to meet project and operational requirements.

• Identify cost-saving opportunities and optimize expenditures.

• Manage staffing levels and recruit, train, and develop team members.

• Address job performance and behavioral issues promptly and appropriately, including regular 1:1 meeting with team members.

• Foster strong communication, collaboration, and coordination between departments.

• Facilitate effective communication within the department and across the organization.

• Work closely with the Practice Manager to ensure alignment with departmental and organizational objectives.

• Keep team members informed about organizational goals, objectives, and change.

• Identify and resolve issues and challenges that may impact team performance.

• Implement solutions to improve processes and workflows.

• Ensure team compliance with organization policies, procedures, and regulatory requirements.

• Facilitate team-based care with physicians and APCs.

Non-Essential Functions:

• Assigned duties and tasks, as needed, to drive towards the vision, fulfill the mission, and abide by the values of the organization.

Required Skills:

• Demonstrates the ability to perform the required technical skills for a Physician.

• Demonstrates the ability to perform the required technical skills for specific department.

• Ability to learn and adapt to technology.

• Initiates and participates in activities that enhance daily operations of the clinic and organization.

• Ability to manage time, tasks, and resources appropriately.

• Excellent verbal and written communication skills with colleagues, patients, and customers.

• Strong typing skills.

Required Education, Licensure, Certifications, and Experience:

• Graduation from an accredited school of Nursing.

• BLS.

• Three years of direct patient care, preferably in an ambulatory setting.

• Experience in delegation of nursing responsibilities to licensed and unlicensed personnel, preferably within the ambulatory setting.

Preferred Education, Certifications, and Experience:

• Bachelor's Degree in Nursing.

Physical Requirements:

• Sitting: 20%. Standing/Walking: 80%.

• Occasional lifting/carrying of supplies and patient related equipment weighing up to 30 pounds.

• Occasional climbing of stairs to reach other levels of the building.

• Occasional stooping/kneeling to access documents and supplies in lower cabinets.

• Frequent reaching/handling/fingering to complete paperwork, operate telephone, and computer.

• Constant talking/hearing/seeing to interact with patients, staff, physicians, and visitors.

Environmental Conditions:

• Location: Inside.

• Must wear personal protective equipment such as eye protection, masks, gowns, and gloves to provide protection from blood and other bodily fluids.

• Frequent exposure to noise may cause distraction.

Travel Requirements:

May require travel between Moscow, Pullman, and Palouse to other clinics or the hospital for patient care needs.

We believe Pullman Regional Hospital is extraordinary.

We are an independent, patient and employee-focused, award-winning organization with a unique, collaborative and inclusive culture.

On a daily basis, our 600+ employees serve patients and communities through Pullman Regional Hospital, the Foundation, and our growing network of clinics. We are one of the largest employers in Pullman, WA, and a community leader in healthcare activities. Together, we continue to raise the bar of expectation for quality healthcare and the patient experience. In this way, the extraordinary for all others becomes the expected at Pullman Regional.

Our greatest asset is our people. That's why we hire passionate people who are aligned with our mission to nurture and facilitate a healthier quality of life for our region.

If you have a passion for health and healing, enjoy helping people, and want to work for an organization that values a growth mindset, we can't wait to meet you!