Nurse Practitioner

Position Summary:

Assumes clinical care of specific patients under the direction of physician. Follows established nursing standards, procedures and practices, and gives specific patient care direction to nursing and other staff.

Promotes Customer Satisfaction.

a. Promotes customer satisfaction through caring, friendly, professional interactions with patients and families.

b. Maintains positive interactions with physicians, nursing staff, and other members of the health care team.

Provides direct patient care / treatment within the scope of practice, according to established protocols and utilizes evidenced based clinical standards under the supervision of the sponsoring physician

a. Works effectively with physician and other health care professionals to provide patient-centered care.

b. Demonstrates caring and respectful behaviors when interacting with patients and their families.

c. Obtains a relevant and complete health and medical history and performs appropriate physician examination.

d. Performs or orders appropriate preventive and/or diagnostic tests or procedures based on patient's age and history.

e. Competently performs invasive and non-invasive procedures as appropriate to role.

f. Develop and carry out patient management plans.

g. Provide health care services and education aimed at preventing health problems and maintaining health.

Maintains Interpersonal Skills

a. Performs all duties as assigned with appropriate attitude.

b. Demonstrates a positive attitude.

c. Demonstrates a cooperative and willingness to work with others.

d. Demonstrates appropriate interaction skills with supervisor, co-workers, patients, physicians, the public and practice administrator.

e. Acknowledges own mistakes and takes corrective actions.

f. Responds appropriately to suggestions for work improvement. Accepts feedback.

g. Adjusts to changing situations, learns new and different tasks.

Communication Skills

a. Communicates effectively and efficiently with co-workers, providers, supervisors and patients.

b. Follows proper line of communication within the practice.

c. Ensures timely follow-up on all job responsibilities.

d. Is approachable on difficult subjects.

e. Helps to create a hospitable and inclusive environment consistent with UPA/UHS goals.

f. Listens to others and responds with appropriate comments and concerns.

Efficiency and EffectivenessMaintains Clinic Operations

a. Works at a speed that maintains practice flow and provider's requirements.

b. Helps Physicians and the practice achieve productivity goals.

Collects and reviews data regarding the patient's health problems

a. Gathers essential and accurate information about his / her patients.

b. Completes an accurate assessment of the patients' immediate presenting problem.

c. Appropriately prepares patients for exam, while maintaining patient's privacy and dignity.

d. Prepares supplies and other equipment for all procedures and maintains proper sterile technique as necessary.

e. Ensures that Medical Charts are up to date and complete.

f. Completes medical records in a timely fashion.

g. Collaborates with other health professionals and assists with appropriate referrals under direction of supervising physician or in accordance to protocols.

Quality and Safety

Demonstrates competent performance of clinical skills

a. Performs all procedures in a proper manner using sterile technique.

b. Explains procedure to patient as requested.

c. Follows up on lab results in a timely manner. Calls the reference lab when results are not returned in a timely manner.

d. Utilizes critical thinking and clinical judgment in diagnostic process.

e. Documents information in the chart as requested by physician.

f. Assists physician with triaging and handling patient phone calls and questions.

g. Calls pharmacies with accurate prescription information and documents in the chart.

h. Manages general medical and surgical conditions to include understanding the indications, contraindications, side effects, interactions and adverse reaction of pharmacological agents and other relevant treatment modalities.

Maintains HIPAA guidelines for privacy

a. Respects the privacy of all patients 100% of the time.

b. Obtains consent to release protected health information.

c. Understands and abides by the HIPAA policy set forth by UPA/UHS.

d. Reports all HIPAA issues to the Office Supervisor.

Maintains Quality Control

a. Records all CLIA procedures as required by regulations.

b. Follows OSHA and safety regulations.

c. Considers self and others while working.

Ability to calculate figures and amounts such as decimals, interest, proportions and percentages. Ability to apply concepts or basic algebra and geometry.

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Ability to understand medical terminology and anatomy and physiology

Current knowledge and familiarity with coding and guidelines

Demonstrates competency in physical assessments.

Ability to establish and maintain effective relationship with staff and customers.

Ability to communicate with diverse groups of people, both employees and customers of UTMC

Effective communication skills verbally, in writing and keyboard format

Position Qualification:

Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.

Tennessee Registered Nurse licensure; national certification as Nurse Practitioner.