Nurse Manager

The Brooklyn Hospital Center Brooklyn , NY 11201

Posted 2 weeks ago

8512Nurse Manager

  • Bachelor's Degree in Nursing

  • Three (3) to five (5) years progressive leadership experience

  • Three (3) to five (5) years progressive leadership experience

  • Basic Cardiac Life Support (BCLS)

  • Advanced Cardiac Life Support (ACLS)

  • Excellent customer service skills, responsible for meeting deadline, punctual.

  • Effective written and verbal skills.

  • Ability to maintain confidentiality, manage multiple priorities.

  • Basic computer skills

  • Keeps commitments and when unable gives notice

1.PRIMARY JOB DUTIES:

In collaboration with the Chief Nursing Officer/ designee, is responsible for the development of both long-and short-range goals for the department and services that are consistent with goals and objectives of the hospital; ensures implementation of plans and the meeting of goals; and measures compliance in collaboration hospital administration.

Collaborates with the Chief Nursing Officer or designee in the development and mentoring of nurse staff.

Responsible for the implementation and employee compliance with hospital policies and procedures and regulatory standards, ensuring staff meet all minimum requirements for the position.

Integrates the clinical, administrative, and educational aspects of the department.

Manages employee matters, which include staff selection, management, and development. Ensures adequate numbers of qualified employees to provide safe, effective, and efficient services in accordance with established standards and productivity levels.

Responsible for budget preparation and compliance as well as the effective utilization of resources of a service line or multiple cost centers.

Assesses and ensures competency and active license status and/or certifications (if appropriate) of the clinical staff.

Adheres to job-specific Patient Safety Goals..

Participates in the development of standards of practice for assigned clinical areas.

Performs other related duties as assigned.

2.COMMITMENT TO THE ORGANIZATION

Exhibits effective leadership skills through planning, organizing, directing, and coordinating departmental functions in relation to The Brooklyn Hospital and the Department of Nursing vision, mission, strategic goals and values.

Actively supports compliance program policies.

3.TREAT OTHERS AS GUEST

Makes a positive first impression and continues that positive impression through ongoing efforts.

Anticipates the needs and expectations of all customer groups.

Demonstrates high priority towards serving internal and external customers in a courteous and timely manner.

Improves patient, physician and employee satisfaction.

4.DEMONSTRATES EXCELLENCE IN EVERYTHING

Delivers excellence that goes beyond departmental and individual job responsibility.

Demonstrates professionalism in appearance, mannerisms, expressions and all form of communications.

Demonstrates sustained efforts and dedication, assumes full responsibility for the consequences of behavior or decisions.

Identifies what needs to be done and does it, or makes recommendations, before being asked.

Is respectful of colleague's time, punctual to meetings and giving full attention when meeting.

5.PRACTICES TEAM WORK

Exhibits objectivity and openness to the different viewpoints of others.

Displays sense of ownership for all aspects of the hospital.

Maintains a safe working environment; implements and supports all safety requirements.

Contributes to building a positive team spirit.

Working collaboratively with all members of the healthcare team.

Shares knowledge and skills with all.

6.PATIENT SAFETY, THE JOINT COMMISSION, REGULATORY COMPLIANCE

Ensures compliance with the National Patient Safety Goals.

Reviews and updates policies and procedures maintaining regulatory agency compliance

Maintains The Joint Commission readiness continuously assessing and improving performance.

Educates staff and holds them accountable to regulatory requirements and the Joint Commission standards.

Carries out infection prevention and control practices.

Participates in monitoring compliance with CMS Core Measures

Participates in the development and compliance in performance improvement activities.

Maintains a safe work environment by implementing and supporting the safety standards.

7.MAINTAINS CONFIDENTIALITY

Assures compliance with all HIPPA regulatory requirements.

Adheres to the established organizational confidentiality guidelines.

Ensures our customers' right to privacy and modesty by creating and maintaining a secure and trusting environment.

Never engages in careless or indiscreet comments which may do irreversible damage to patients, physicians, staff and/or the organization.

Obtains confidential information only when it is required for the performance of the job.

8.LEADERSHIP

Focuses on employee retention -- Actively works to reduce turnover and increase employee engagement

Provides orientation and precepting for all new employees.

Draws out the best in people, creates develops, and leads highly motivated teams who have up to date competencies and skills. Inspires others to be the best they can be.

Values people, praises and rewards team successes as well as individual accomplishments. Actively works to insure there is complete understanding when communicating.

Constantly motivates to bring about improvement in standards, through challenging existing practices, trying new approaches and having a clear view about what needs to be done to move forward. Able and willing to manage ambiguity and take measured risks in the course of delivering quality healthcare services.

Motivates staff to maintain positive attitudes and high morale.

Empowers staff by encouraging decision making at the point of service.

Evaluates work performance routinely providing feedback. And completes performance evaluations by the required deadlines.

9.FISCAL ACCOUNTABILITY

Meets monthly and annual budget expectations.

Complete and submits bi-weekly variance analysis

Develops and recommends annual department capital and operating budgets

Educates staff on budget goals and the budgeting process of the organization.



  1. SERVICE -- RESPONSIBLE AND ACCOUNTABLE FOR THE FOLLOWING

Visits all new admissions asking how their care is and what we could do to maker their stay excellent.

Responsible for ensuring that patient room communication boards are filled in daily with the attending MD's name, nurse name, tech's name and patients goals for the shift/day

Ensures patients callbacks 100 % of time.

Oversee care delivered on the unit ensuring that staff is meeting their patient's needs.

Assess and assures staff compliance with rounding and scripting.



  1. PEOPLE -- RESPONSIBLE AND ACCOUNTABLE FOR THE FOLLOWING:

Reviews and follows-up on all issues reported by staff form previous 24 hours

Holds monthly meetings, including all shifts assuring that patient satisfaction and performance improvement are consistently on every staff meeting agenda.

Presents professionally at all times, in all situations, keeps commitments as much as possible and notifies appropriate personnel when unable to keep scheduled commitments.



  1. QUALITY -- RESPONSIBLE AND ACCOUNTABLE FOR THE FOLLOWING:

Performs daily pressure ulcer checks.

Ensures restraints, moderate sedation, pressure ulcers, line days (central & foley catheters) are tracked and appropriate paperwork completed.

Ensures core measures patients are tacked appropriately.

Performs monthly charts audits.

Ensures code carts are checked and the log signed

Ensures refrigerator temperatures are checked daily and refrigerators are cleaned as appropriate.

Ensures medications and supplies are checked for expirations

Ensures linen is covered; there are no boxes on the floor, no unsecured power strips, no unsecured medications.

Ensures that no protected heath information is unattended.



  1. FINANCE

Achieves 100% productivity year-to-date by year-end (exceptions due to extraordinary or uncontrollable circumstances may be dismissed at the discretion of the supervisor in collaboration with the managing director).

Does staffing and beds assessment every morning, reviewing for next 24 hours

Schedules staff according to hours of care per patient day and monitors adherences to the same.

Maintains unit within budget completes and submits bi-weekly variance report on time.



  1. PATIENT SATISFACTION -- RESPONSIBLE AND ACCOUNTABLE FOR THE FOLLOWING:

Participates in the collection of patient/customer satisfaction data

Effectively communicates patient/customer satisfaction findings with employees at least monthly sharing patient comments more frequently.

Takes appropriate interventions (based on data analysis) which result in improvement in satisfaction data and sustained improvement over time.

Ensures staff rounds frequently and with purpose, ensures patient call lights are answered immediately.



  1. EMPLOYEE SATISFACTION -- RESPONSIBLE AND ACCOUNTABLE FOR THE FOLLOWING:

Completes performance reviews with 95% compliance rate by the review deadline. (Exceptions due to extraordinary, uncontrollable circumstances may be dismissed at the discretion of the supervisor).

Demonstrate actions that reflect a pro-active approach to identify and respond to employee's issues reported by staff from previous 24 hours.

Effectively communicates employee satisfaction findings with employees as available.

Takes appropriate interventions (based on data analysis) which result in improvement in satisfaction data and sustained improvement over time.



  1. PHYSICIAN -- RESPONSIBLE AND ACCOUNTABLE FOR THE FOLLOWING:

Demonstrates actions that reflect a pro-active approach to identify and respond to physician issues.

Effectively communicates physician satisfaction finding with employees as available.

Takes appropriate interventions (based on data analysis) which result in improvement in satisfaction data and sustain improvement over time.

None

Regular408:00a

  • 4:30p1. Monday

  • Friday

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Nurse Manager

The Brooklyn Hospital Center